정보시스템 관련 지식 및 기술의 신 분류구조 (New Classification Schemes of IS Knowledge and Skills)

서지정보

· 발행기관 : 한국기업경영학회
· 수록지 정보 : 기업경영연구 / 16권 / 4호 / 223 ~ 248페이지
· 저자명 : 김용겸

초록

1990년대 중반 이후 프로그래밍전문가에 대한 수요보다는 정보기술/정보시스템 전략과 기획․분석 등 경영전반의 문제를 정보기술이나 정보시스템 등을 통해 해결할 수 있는 정보시스템전문가에 대한 수요가 급격히 증가하고 있어 정보시스템전문가는 경영지식 및 경영관리기술 등을 고루 갖추는 것이 필요하다. 또한 정보시스템에 대해 정보시스템전문가는 물론 정보시스템을 사용하고 있는 일반사용자의 인식 등이 급격히 변해 가고 있는 시점에서 학계 및 산업계에서 필요한 정보시스템 관련 지식 및 기술에 대해 분석해 보는 것은 대단히 중요한 의미를 가진다. 그러므로 학계와 산업계를 대상으로 하여 연구한 경영지식 및 경영관리기술을 비롯하여 정보시스템 관련 지식 및 기술에 대해 포괄적으로 분석해 보는 것은 매우 중요한 의미가 있다고 생각한다. 또한 본 연구의 결과는 미래의 정보시스템전문가의 학문적 준비 등과 관련이 있기 때문에 매우 중요한 시사점을 제공해 준다. 왜냐하면 정보시스템 관련 교수 또는 전문가의 프로토콜로부터 얻어진 핵심 지식 및 기술 영역에 대한 목록이 제시되기 때문이다.
정보시스템 관련 연구는 경영학, 경영정보학, 컴퓨터공학 등 학제적 성격을 띠고 있어 다양한 학문분야에서 연구된 결과에 대한 포괄적 분석이 필요하다. 또한 이제는 단순히 정보시스템의 기술 및 서비스 차원을 뛰어 넘어 기업의 경쟁우위와 연계시키는 노력이 필요한데, 이는 기술적 측면도 중요하지만 특히 국가 및 사회 시스템과 기업의 조직시스템에 대한 고려가 더욱 더 필요하다는 것을 의미한다. 그러므로 본 연구의 목적은 학계와 산업계 등을 대상으로 하여 연구된 정보시스템 관련 지식 및 기술의 기존 분류구조에 대한 연구를 종합적으로 고찰한 후 상기의 주요 내용이 포함된 정보시스템 관련 지식 및 기술에 대한 신 분류구조를 대분류→중분류→소분류 항목 형태로 제시하는 것이다.
신 분류구조에 의하면 정보시스템 관련 지식 및 기술을 국가 및 사회시스템(환경적 차원), 조직시스템(관리적 차원), 기술시스템(기술적 차원)으로 분류하고 있는데, 이렇게 기술시스템과 비기술시스템을 구분함으로써 일반인들이나 경영관리자들, 그리고 일반 정보교육자들이 이해하기 쉬운 분류구조의 형태를 띠게 된다. 본 연구에서 제시한 정보시스템 관련 지식 및 기술에 대한 신 분류구조는 정보시스템 관련 지식 및 기술에 관한한 포괄적 분류구조라고 할 수 있다. 전반적으로 본 연구의 결과는 정보시스템전문가는 국가 및 사회시스템, 조직시스템, 기술시스템에 대한 지식 및 기술 등을 모두 보유하고 있어야 한다는 시사점을 제공해 준다. 그러나 신 분류구조는 기존 분류구조를 중심으로 재구성한 것이므로 한계점을 가지게 된다. 이로 인해 신 분류구조 및 관련 항목들은 신중하게 해석되고 응용되어야 한다. 또한 본 연구자는 학계 및 산업계의 공통적 관심 주제나 이슈 등을 다루기 위해 대화채널 등을 통해 상호 협력해야 한다는 점을 강조하고 싶다.

영어초록

It is a point to be considered that information systems(IS) are an important strategic tool for achieving and maintaining competitive advantage for the enterprises survival in a rapidly changing environment. The large amount of knowledge/skills accumulated in IS today has created a status where the IS researchers need some sort of taxonomy to construct the IS classification schemes and link with its relational items(i.e. IS knowledge/skills). Owing to growing demand of IS specialists, not programming experts but IS experts with management skills, to resolve the general management problem(e.g. IS strategy formulating/planning/analyzing/etc.) by utilizing IS, IS specialists are necessary especially to have management knowledge and skills. To meet this demand, educational institution like universities have make a variety of curriculum designed to prepare students for careers in IS. Due to the rapidly changing environment of IS, there is much debate about schemes of curriculum in IS. Few Standards are existed to introduction and evaluation of such taxonomy in relation to the needs of IS students and specialists.
When considering the changes of IS cognition of general user as well as IS specialists, it is very important to analyze IS knowledge/skills to be necessary in academia(research) and industry(practice). The key questions were what are the expected changes in IS knowledge/skills required by IS specialists and what are the implications of the expected changes on IS curriculum. It can also serve as a guide for recruiting the IS specialists and developing IS curriculum. IS specialists need a balance of both social/managerial and technological knowledge/skills to develop IS that satisfy customers’ requirement. Unfortunately, there is no complete consensus about which knowledge/skills are more important in the IS field. The paper has been an attempt to increase understanding of required IS knowledge/skills so that educators, researchers, and specialists may better prepare for the future. Therefore, it is very significant to analyze comprehensively IS knowledge/skills as well as management knowledge/skills to be focused on the demand of academia and industry. Because of having relation between the study results and academic preparation of future IS specialists, it presents very important implications. That’s why it presents a list about IS knowledge/skills categories observed in the protocols of IS educators or IS researchers or IS specialists. The paper is organized as follows: First, the previous classification schemes(foreign and domestic study) on the IS knowledge/skills is reviewed. Second, based on this review, the researcher induce the limit on the existing classification schemes and the new classification schemes based on the six prepositions are then presented.
It need to analyze comprehensively the results of diverse studies area because IS study has the interdisciplinary characteristics(e.g. management, MIS, computer science, etc.). It is time to strive with competitive advantage of enterprises besides IT and service area. It means that the national․social/organizational dimensions as well as technological dimension of IS are also important. Therefore, the purpose of the study is to present the new classification schemes(i.e. large → medium → small taxonomy: symmetric 3 level hierarchical classification schemes) about IS knowledge/skills after investigating the structures of existing classification schemes of IS knowledge/skills to be focused on the demand of academia and industry.
It is desirable that the researcher consider the next prepositions to present the new classification schemes with few duplication/easy understanding/multiple items improving the limit of various researchers: First, classification schemes are characterized by (symmetric 3 level) large → medium → small taxonomy not array structure/large → medium taxonomy/asymmetric structure. The new classification schemes are expressed by national․social systems(environmental dimension), organizational systems(managerial dimension), technological systems(technological dimension). Second, it is desirable that multiple items are included in new classification schemes after analysing various items of the existing classification schemes, it enables new classification schemes to have external validity(not completeness, convergence, standardization) on account of variety and generality. Third, it is desirable that duplication among technology or duplication among items could not be existed or could be existed small. Fourth, it is desirable that general knowledge/skills were excluded from new classification schemes. Fifth, it is desirable that items with meta meaning comparatively are included, items with precise meaning are excluded, and important items are expressed by large one term after tied up properly. Six, all terms are expressed by unified one style each and other.
According to new classification schemes, IS knowledge/skills are classified into national․social systems, organizational systems, technological systems. It is a taxonomy to understand easily for general public, business manager, and general educator on account of separating non-technological systems from technological systems. The new classification schemes seem to be comprehensive classification schemes on account of including almost all of the items about IS knowledge/skills. Overall, the study suggests that industry will demand a IS specialists with IS knowledge/skills in relation to national․social systems/organizational systems/technological systems. The national and social systems include information-orientation, related science, and etc.. The organizational systems include organization and business management, interpersonal relationships management, technology management. The technological systems include H/W, S/W, N/W, methodology, and complex technology.
But, on account of the new classification schemes were made by reconstructing the existing classification schemes, the new classification schemes would have the limit. The analysis of academic and practitioner literature is based on a study of specific journals and magazines, the new classification schemes would have the limit. Therefore, the new classification schemes and related-items would be interpreted and applied prudentially. The researcher insist that collaboration by communication channel will be necessary to address continuously common subject/issue of academia and industry. That is to say enterprises need to send continuous message to educational institution(e.g. universities) about their expectations while recognizing that the mission of educational institution business programs is career education, not job training.

참고자료

· 없음