경력정체가 항공사 객실승무원의 태도에 미치는 영향 -개인-조직 적합성, 개인-직무 적합성, 개인-팀 적합성의조절 효과- (The Effects of Flight attendant's career Plateau on Job Satisfaction, Organizational Commitment and Turnover intention : Focused on the Moderating Effects of Person-Organization Fit, Person-Job Fit an)

서지정보

· 발행기관 : 한국호텔리조트학회
· 수록지 정보 : 호텔리조트연구 / 13권 / 3호 / 173 ~ 192페이지
· 저자명 : 김민주, 이재섭

초록

In this study, we focus on the variable career plateau previous research through the existing concept to organize and cabin crew to redefine the concept of a career plateau called the Employees' attitudes to job satisfaction, organizational commitment, turnover intention was to know the impact on the relationship. Perceived career plateau as well as clarify attitude of the cabin crew on the individual-job suitability, personal-organizational compliance, and individual-team fitness as a control variable effect relationship. First, the airline's cabin crew career plateau on job satisfaction impact analysis, job satisfaction and organizational commitment negative (-) had significant influence. Second, the airline's cabin crew career plateau effect on the turnover intention analysis, positive (+) had significant influence. Airline Company required for training and support in terms of crew can do their work uninterrupted progress is achieved and crew need to have characteristics understanding of the organization where they belong to

영어초록

In this study, we focus on the variable career plateau previous research through the existing concept to organize and cabin crew to redefine the concept of a career plateau called the Employees' attitudes to job satisfaction, organizational commitment, turnover intention was to know the impact on the relationship. Perceived career plateau as well as clarify attitude of the cabin crew on the individual-job suitability, personal-organizational compliance, and individual-team fitness as a control variable effect relationship. First, the airline's cabin crew career plateau on job satisfaction impact analysis, job satisfaction and organizational commitment negative (-) had significant influence. Second, the airline's cabin crew career plateau effect on the turnover intention analysis, positive (+) had significant influence. Airline Company required for training and support in terms of crew can do their work uninterrupted progress is achieved and crew need to have characteristics understanding of the organization where they belong to

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