정규 근로시간 외에 ICT기술을 활용한 업무연락이 일가정갈등에 미치는 영향 : 일중독과 일생활균형의 조절된 매개효과 (The Effect of Work-Related ICT Use During Non-Business Hours on the Work-Family Conflict: The Moderated-Mediation Effect of Work-Life Balance and Workaholism)

서지정보

· 발행기관 : 한국생산성학회
· 수록지 정보 : 생산성연구: 국제융합학술지 / 33권 / 4호 / 211 ~ 238페이지
· 저자명 : 가성민, 윤동열

초록

Flexible changes in the work environment using smart devices have been accompanied by an unattractive side effect of work and life, as opposed to an attractive appearance of increased convenience. Work orders and communication using phone, e-mail, and SNS at outside regular work hours are put into a situation where they do not leave work even if they leave work, which makes it vague to work and family boundary, and causes stress and psychological distress. Especially, the work-life boundaries collapsed due to the workaholism of workers in Korea, which can break the work-life balance and deepen the work-family conflict.
The purpose of this study is to investigate the effect of work-ralated ICT use during nonwork time against work-life balance and work-family conflict, which is contrary to the current trend of shortening working time, and to examine the role of workaholism.
A total of 350 participants were interviewed or emailed from July to September 2018.
Finally, 294 copies were used. Analysis was performed in the order of factor analysis (exploration, confirmation), correlation and regression analysis. The SPSS PROCESS was used to view the moderated mediation effect.
To summarize the results of the study, work-ralated ICT use during nonwork time has positive (+) effect on work-family conflict and negative (-) effect on work-life balance. The results showed that wokaholism moderated the effect of work-ralated ICT use during nonwork time on work-life balance, and work-life balance partially mediated the effect of work-ralated ICT use during nonwork time on work-family conflict. But, the moderated mediation effects were not significant.
Theoretical implications obtained from the results of this study were summarized. First, it was confirmed that business contact using ICT technology in addition to regular working hours is an important variable in daily work-life balance and work-family conflict. Second, it was found that work-life balance and work-time conflict are distinctive concepts, and that work-life balance mediates the effect of work contact using ICT technology on work-family conflict in addition to regular working hours. Third, the higher the group of work poisoning, the less they felt about side effects (life balance, work conflict, etc.) due to ICT technology in addition to their regular working hours. Although it is perceived as inevitable, it is understood that the awareness of seriousness is weakened.
Practical implications are: First, the balance between work and life, work-life harmony is very important and it is not a matter of individuals but a matter of corporate performance.
At the organizational level, attention should be given to whether Second, it is important to note that workers with high work poisoning continue to engage in work and make it insensitive to external actions that can exacerbate work-life imbalances, even though they recognize that work-life balance is broken. It needs to be managed at the dimension. Finally, given the voluntary use of individuals, it is necessary to make clear boundaries so that work does not fall into the private sphere from the individual and must be faithful to the family and the life of the individual.

영어초록

Flexible changes in the work environment using smart devices have been accompanied by an unattractive side effect of work and life, as opposed to an attractive appearance of increased convenience. Work orders and communication using phone, e-mail, and SNS at outside regular work hours are put into a situation where they do not leave work even if they leave work, which makes it vague to work and family boundary, and causes stress and psychological distress. Especially, the work-life boundaries collapsed due to the workaholism of workers in Korea, which can break the work-life balance and deepen the work-family conflict.
The purpose of this study is to investigate the effect of work-ralated ICT use during nonwork time against work-life balance and work-family conflict, which is contrary to the current trend of shortening working time, and to examine the role of workaholism.
A total of 350 participants were interviewed or emailed from July to September 2018.
Finally, 294 copies were used. Analysis was performed in the order of factor analysis (exploration, confirmation), correlation and regression analysis. The SPSS PROCESS was used to view the moderated mediation effect.
To summarize the results of the study, work-ralated ICT use during nonwork time has positive (+) effect on work-family conflict and negative (-) effect on work-life balance. The results showed that wokaholism moderated the effect of work-ralated ICT use during nonwork time on work-life balance, and work-life balance partially mediated the effect of work-ralated ICT use during nonwork time on work-family conflict. But, the moderated mediation effects were not significant.
Theoretical implications obtained from the results of this study were summarized. First, it was confirmed that business contact using ICT technology in addition to regular working hours is an important variable in daily work-life balance and work-family conflict. Second, it was found that work-life balance and work-time conflict are distinctive concepts, and that work-life balance mediates the effect of work contact using ICT technology on work-family conflict in addition to regular working hours. Third, the higher the group of work poisoning, the less they felt about side effects (life balance, work conflict, etc.) due to ICT technology in addition to their regular working hours. Although it is perceived as inevitable, it is understood that the awareness of seriousness is weakened.
Practical implications are: First, the balance between work and life, work-life harmony is very important and it is not a matter of individuals but a matter of corporate performance.
At the organizational level, attention should be given to whether Second, it is important to note that workers with high work poisoning continue to engage in work and make it insensitive to external actions that can exacerbate work-life imbalances, even though they recognize that work-life balance is broken. It needs to be managed at the dimension. Finally, given the voluntary use of individuals, it is necessary to make clear boundaries so that work does not fall into the private sphere from the individual and must be faithful to the family and the life of the individual.

참고자료

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