[CS JUMP UP]은 공공기관 CS 이슈로 ‘정부 3.0’을 중심으로 바람직한 CS 추진 방향을 살펴보고, 17개 CS 우수기관의 사례를 서비스 상품 차별화 및 혁신, 서비스 제공 프로세스 개선, 서비스 인프라 강화, 내·외부 고객 커뮤니케이션 강화의 네 개 챕터로 나눠 소개한다. 또 마지막 파트에서는 민간기업의...
IN A LITTLE OVER TWO CENTURIES, AMERICA HAS GROWN FROM A REGIONAL POWER TO A SUPERPOWER, AND TO WHAT IS TODAY CALLED A HYPERPOWER. BUT CAN AMERICA RETAIN ITS POSITION AS THE WORLD'S DOMINANT POWER, OR HAS IT ALREADY BEGUN TO DECLINE? HISTORIANS HAVE DEBATED THE RISE AND FALL...
One of the most valuable skills in our economy is becoming increasingly rare. If you master this skill, you'll achieve extraordinary results.
Deep work is the ability to focus without distraction on a cognitively demanding task. It's a skill that allows you to quickly master complicated information and produce better results in less time. Deep work will make you better at what you do and provide the sense of true fulfillment that comes from craftsmanship. In short, deep work is like a super power in our increasingly competitive twenty-first century economy. And yet, most people have lost the ability to go deep-spending their days instead in a frantic blur of e-mail and social media, not even realizing there's a better way.
In DEEP WORK, author and professor Cal Newport flips the narrative on impact in a connected age. Instead of arguing distraction is bad, he instead celebrates the power of its opposite. Dividing this book into two parts, he first makes the case that in almost any profession, cultivating a deep work ethic will produce massive benefits. He then presents a rigorous training regimen, presented as a series of four "rules," for transforming your mind and habits to support this skill.
A mix of cultural criticism and actionable advice, DEEP WORK takes the reader on a journey through memorable stories -- from Carl Jung building a stone tower in the woods to focus his mind, to a social media pioneer buying a round-trip business class ticket to Tokyo to write a book free from distraction in the air -- and no-nonsense advice, such as the claim that most serious professionals should quit social media and that you should practice being bored. DEEP WORK is an indispensable guide to anyone seeking focused success in a distracted world.
"THE MOST CONSISTENTLY BRILLIANT SCIENCE FICTION WRITER IN THE WORLD." --JOHN BRUNNER THE INSPIRATION FOR BLADERUNNER. . . DO ANDROIDS DREAM OF ELECTRIC SHEEP? WAS PUBLISHED IN 1968. GRIM AND FOREBODING, EVEN TODAY IT IS A MASTERPIECE AHEAD OF ITS TIME. BY 2021, THE WORLD...
“피로사회에서 도파민으로 버텨내는 현대인을 위한
인간, 뇌, 중독 그리고 회복에 대한 안내서”
*** 최신 뇌과학, 신경과학 그리고 풍부한 임상 사례로 풀어낸, 탐닉의 시대에서 균형 찾는 법
*도파민네이션(dopamine nation)이란?
과학자들은 중독 가능성을 측정하는 보편적인 척도로서 도파민을 사용한다. 뇌의 보상 경로에 도파민이 많을수록 중독성은 더 커진다. 과거에는 도파민을 자극하는 대상을 구하기 힘들었다. 그러나 인간이 세상을 결핍의 공간에서 풍요가 넘치는 공간으로 바꾸면서 중독의 법칙이 바뀌었다.
중독성 물질, 음식, 뉴스, 도박, 쇼핑, 게임, 채팅, 음란 문자, 페이스북, 인스타그램, 유튜브, 트위터… 오늘날 큰 보상을 약속하는 자극들은 양, 종류, 효능 등 모든 측면에서 과거와 비교할 수 없을 만큼 증가했다. 디지털 세상의 등장은 이런 자극들에 날개를 달아주었다.