New Productivity Challenge양 수 민Members introductionContents1. Entry Case2. Article Summary3. Case analysis4. Q AConversation of Engineers“ACCOUNTING? Oh my god! Let me show you what Drucker said”“By the way, what is that on your hand?”“Dude, how have you been?”“Not really good…I haven't finished my research yet, but we've worked for long time.”“It's a file about the accounting in our lab”To increase productivity in engineering department research… What must be done??Contents1. Entry Case2. Article Summary3. Case analysis4. Q AWhat is productivity?▣ Productivity - Rate at which goods are produced - Output / InputArticle Summary▣ Productivity - The greatest Challenge for developed countries - Determine the quality of company performance - very fabric of society, quality of lifeArticle Summary▣ Productivity increase (in making, moving things) - Developed countries 3-4% annual increase - Enormous effect to nations and their citizens ( increased income, purchasing power, leisure time …) Tle investment industry - Only old technologies were availableCapital intensive - highly paid employee - New technologies adaptedHealth care system developed, but - Even increase work force - Costs more - Invest moreArticle Summary▣ How to overcome??Work Smarter!!Article Summary▣ How to work smarter1Defining The Task2Concentrating Work3Defining Performance4Forming a partnershipArticle Summary▣ How to work smarter1Defining The TaskEliminating what does not need to be doneWhat is task? What are we trying to accomplish? Why do it all?To raise productivityArticle SummaryService workIncreasing the productivity of its claims-settlement department nearly fivefold-form an average of 15 minutes per claim to 3 minutesdetailed checking on all but very large claims.A major insurance companySteps accounted for a tenfold increase in the productivity of the entire mail-order operation.the time-consuming job of counting the money in incoming mail orders.Mail-order Processing at SearsproductivityImpleme also require concentrationSplintered attention is more and more the normArticle Summaryspend so much time serving computersSalespeopleFaculty spend more time in committee meetingHigher EducationThe paperwork for Medicare, Medicaid, insurers, the billing office and the prevention of malpracticeNurse▣ How to work smarter1Defining The Task2Concentrating WorkJob ImpoverishmentConcentration on the workArticle Summary3 categories of knowledge service work 1. Quality 2. Quality + Quantity 3. Quantity▣ How to work smarter1Defining The Task2Concentrating Work3Defining PerformanceArticle Summary▣ How to work smarter1Defining The Task2Concentrating Work3Defining Performance- Quality = Performance e.g. scientists in research lab 1 drug generating $ 500 M 20 me too drugs generating $ 20 M We do not yet know how to analyze the process that produces quality results1st categoryAsk “What works?” question Analyze the process step by step and operation by operationTo raise ProductivityArticle Summary▣ HDefining Standards Building them into the work processTo raise ProductivityConventional industrial engineering i.e. through analyzing tasks and combining the individual simple operationsArticle Summary▣ How to work smarter1Defining The Task2Concentrating Work3Defining Performance4Forming a partnership=The Resulting Productivity Increase In Knowledge and Service WorkThe Increased Productivity In ManufacturingDefining The TaskConcentrating WorkDefining PerformanceNew Productivity revolutionArticle Summary▣ How to work smarter1Defining The Task2Concentrating Work3Defining Performance4Forming a partnershipForm a partnership with the people who hold the jobs, The people who are to become more productiveTo raise ProductivityTo build responsibility for productivity and performance into every knowledge and service job regardless of level, difficulty, or skill.The goalArticle SummaryWorker's knowledge of their job Is the starting point for improving productivity, quality, and performanceA Two-phe key to social stabilityWhere is the most urgent area?Unskilled and semiskilled service work (production work)OutsourcingContents1. Entry Case2. Article Summary3. Case analysis4. Q ACase analysisWhat engineers Actually do in LabResearchProjectsAccountingResearch fundErrandsComputers and network Server worksEquipmentA University's B engineering department in KoreaCase analysis2nd Concentrating the task, Just doing Research!!What is their problem?Case analysisWhere are others?C University's B engineering department in USAWhat engineer's doing now.ResearchProjectsCase analysisC university's B engineering department in USAAccounting, Equipment, Computer and Network Server, PurchasingLAB 1Accounting, Equipment, Computer and Network Server, PurchasingLAB 2Accounting, Equipment, Computer and Network Server, PurchasingLAB 3Accounting StaffNetwork ManagerPurchasing ManagerEquipment EngineerCase analysis1. School Feeding system ; Schools allocate their school feeding system to outside companyO}
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