Burj-al-Arab HYPERLINK "http://blog.luxuryproperty.com/wp-content/uploads/image/dubai/burj-al-arab-dubai-hotel-sail-arab-emirates.jpg" Hosp131565374576Jina PyoBurj-al-ArabThe Burj Al Arab is a luxury Hotel in Dubai, United Arab Emirates. Which is the third tallest building in the world used exclusively as a hotel (321 m/1,053 ft).The hotel is usually known as “Seven-star hotel” but actually it is one of the tools for marketing to people. The Burj-Al-Arab is officially five stars. The creative marketing technique of self-declaring the 7 star helps the hotel to become the symbol of Dubai.The hotel has 202 duplex suites, the smallest suite starts at 169 m², and the largest is 780 m². Each suite has not only sumptuous living and dining area and office facilities but also everything in the room can be controlled through the remote. The guest in the hotel can get the lots of chance to enjoy the Dubai. First of all, guests can unlimited access to Wild Wadi Water Park facility, which has thepopular areas in Dubai.Identifying maintenance issuesFront office departmentFront desk employees are primary customer service representative, and so they are playing the role as the backbone of hotel property. In Burj-al-Arab hotel, the guest can enjoy front desk services 24 hours a day and also they are providing private reception desk, the private concierge and butler on every floor. The butler gives the half hour’s tour of guest’s suite upon check-in.The turnover rate in the most full-service hotel the front office staff is frequently quite high. Why the percentage of turnover on front office department is high? The reasons are that the department takes some ability and diplomacy to make every guest happy and also the front desk employee have to handle their emotional outbursts and dealing with unreasonable demands from the guests cause enormous stress for the employee. Even so their salary and working environment are too HYPERLINK "http://endic.naver.com/search.nhn?query=inadequateure usually take many time. Recently, the hotel feels difficult to find chief who has outstanding skill and lots of knowledge of food. The booming hospitality industry in Dubai makes them harder to get kitchen staff. Another challenge is equipment maintenance and replacement in the kitchen. The restaurant usually has open plan kitchen style where the operational equipment actually plays an important part to determine environment of the restaurant, which usually mean that if the equipments are broken down or dirty. It will give the bad impression on the guest experience. Therefore, the restaurant should buy again to keep the good impression and replacement price has the highest percentage in restaurant expense.There is some challenge in employee training. For example, The Burj-Al-Arab hotel is known as “seven-star hotel,” the guest usually expects quite advanced and distinguished service with other hotel properties. But if the server cannot provide the satisfactory service, the guest ha, the hotel will experience the lack of supplies, which will cause dissatisfaction from the guest. Especially, Burj-Al-Arab has to be concerned on the issue because the hotel always uses Hermès brand in their hotel and it is not used any properties, So they have to about three month’s stock to keep away from the lack of housekeeping supplies. And some executive housekeeper claim that the relationship with supplier also very important to get the stuffs on the timeTraining of employee is one of the challenge duties to the manager. The hotel housekeeper should be able to work quickly and efficiently without infringing on their guests' privacy and they should have a neat, clean environment in the room. Secondly, the housekeeper has all of key of the room in the hotel so the manager has to have the strong attention on the incident like HYPERLINK "http://endic.naver.com/enkrIdiom.nhn?idiomId=dccc23982ac24c6d86e491295a6289c3" t "_blank" commiting a theft in terms of guest’s room and hotel pr of restaurant in Burj-Al-Arab hotel is to provide brilliant and elegant service and food that offer much more than the average. Therefore they should take profound interest in the issue. And the second challenge the hotel is that getting more difficult in finding high-quality kitchen staff. I believe that the problem will grow progressively hard as time goes by. So how can the manager do to solve the problem? The common way is to do headhunting the qualified chef by suggesting with higher wage and much better working environment.Providing reasonable income and position also will be playing the vital role to decrease the percentage of leaving on talented person. Finally, cooperation with college helps them to find new kitchen staff.I believe that the most important part in housekeeping department is to do training employee For example, make your employee to undergo training at least five hours every month. It will be a very helpful to upgrade their skill and to make sure their service
Who is Martin Luther King, Jr?“I want to be the white mans brother, not his brother-in-law.” It is one of the famous saying he left. Martin Luther King, Jr. (January 15, 1929 – April 4, 1968) was a prestigious leader of the American civil rights movement, a political activist, and a Baptist minister. He grew up nicely in a comfortable middle-class home where could support him to raising self-esteem, building self-confidence, increasing self-worth. Most people believe that his calmness and composure are influenced by his peaceful, middle-class life. There was historic victory that emerged Martin Luther King as a powerful leader in United States. In 1955, he organized and led the boycott of the Montgomery city's buses after one of African-American women, Rosa Parks, was arrested for segmentation law. The boycott continued over a year, finally, in 1956, the Supreme Court declared that the discrimination law on transportation in Alabama State was unconstitutional. After this day, he organized non-violent protests that against the mistreatment of African-Americans. Actually, King’s life was totally influenced by Mahatma Gandhi who used nonviolence as a method of social change. For that reason, he always emphasized his follower the importance of keeping peace and also urged African- American to use non-violent matter as a significant first step to accomplish their goal. As time passed, Kings was considered by many as symbolic leader in blacks’ civil right movement. Even though he arrested by police almost 30 times, he never gave up his strong belief in power of non-violent and also he participated in antiwar movement too. Finally, the Civil Rights Act of 1964 was passed. In the same year King won the Nobel Peace Prize for leading non-violent demonstrations. Even though, he took criticism from Africa American progressive and totally excluded from white mainstream, he put his taught into action until he was assassinated in 1968. President Ronald Reagan declared the third Monday in January, Martin Luther King's birthday, as a legal holiday in United States to celebrate the life and work of Martin Luther KingLeadership analysis on Martin Luther King, Jr* Idea maker - intellectual stimulus
The meaning of First nation’s identity in CanadaAbout 8 months ago, Canada hosted the 2010 Winter Olympic Games in Vancouver. I was really impressed by the event. Canada provided not only commentary with first nation’s language and but also they showed native traditional music and dance in opening ceremony and other important Olympic events. What is the reason Canada showed native people as their national symbol? And what is the meaning of first nation in Canada? I believe that the answer is “Coexistent.”In 19 century, HYPERLINK "http://endic.naver.com/enkrEntry.nhn?entryId=776d1e48bfac4bf881e9e43ac894e2a3" annihilation of First nation was biggest challenge in Canada and America, In contrast with United States, Non- Native Canadians have wanted Indians to transform themselves into Whites and the whites believed that the best alternative of massive extermination is only assimilation. They wanted to preserve First nation as a person, not people. To destroy them as people, their traditional culture and life style had to be changed. For that reason, the white Canadian started to make place to brainwash Native people into White people’s culture. For example, Reserve was the safe place where native people could live isolated from white people. They wanted to preserve their traditional life style but the place became a social school where native people could be educated, Christianized and socialized. However, the assimilation pace was not fast than the government expected. The native people didn’t look like want to get privileges as white civilization. Finally, official began to blame Indian to naturally lazy, do not want to be changed and their intellectually backward. For this reason, the Indian Act became more coercive to speed up the process of assimilation. They built Industrial and residential schools to remove native children from their parents and even the some native could not stay Reserve without permission of agent. Also, some permit made them cannot live as self sufficient farmer. Daniel Francis argues that “it was a sign of just how desperate the government was to rid itself of the Indian problem by ridding itself of the Indian (107).” In 1998 year, the Canada government issued official statement for apologizing about the policy and they had to pay lots of money to compensate their fault.I agree that there were some harsh policies to native people and also this is true that some first nations are still suffered from unconscious discrimination and finding their Identity. Taylor's cab driver, who said, "If you're not careful, all you'll get is drunk Indians" (110) is one of good example to show unconscious racism in Canada.On the other hand, nowadays, the First nation people have been being primary members of Canada. For example, they continue to keep their traditional culture like shamanism but they are bringing advancement in culture by compromising with modern civilization.Canada is the first country where is supporting multiculturalism. Canada government could know through mistake in first nation’s policy that keep preserving their own identity and coexisting with various cultures is the best way to be happy everyone.In these days, the first nation has established foothold to be successful multiculturalism country with advanced respecting human right and Equality and also the Native people is going to be a symbol of Canada standing for coexistence and harmony.
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