영어회화 How to keep a customer happy

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❤ "Loyalty is when people are willing to turn down a better product or price to continue doing business with you." - Simon Sinek [2017-05-02]
1. Create Customer-Focused Content
Customer-focused content is one of the most effective ways of keeping your existing customers happy. Customers already trust your company and have signed on the dotted line. Sending them the same old content that you would someone who has just discovered your brand doesn't cut it.
They know you and you should know them, so create content that shows this.
Customer-focused content creates an emotional connection.

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