인터넷쇼핑몰과제3자물류업체간의전략적제휴성과에영향을미치는요인

소개

인터넷

목차

Ⅰ. 서 론
Ⅱ. 인터넷쇼핑몰과 제 3자 물류와의 전략적 제휴 성과
Ⅲ. 연구의 설계
Ⅳ. 실증분석
Ⅴ. 결 론

본문내용

인터넷쇼핑몰과 제 3자 물류업체간의 전략적 제휴 성과에 영향을 미치는 요인
A Study on Factors Influencing on the Performance of Strategic Alliance between on Internet Shopping Mall and Third Party Logistics.
Ⅰ. 서 론
컴퓨터의 대량보급에 따른 인터넷사용 증가는 인터넷쇼핑의 성장을 더욱 가속화 시켰을 뿐만 아니라 소매업체들 또한 인터넷으로 인해 범세계적인 통신연결 망을 구축하여 제품이나 서비스에 관한 정보를 고객에게 직접 제시할 수 있게 되어 기업과 고객간 일대일 상호작용이 가능하게 되었다. 이러한 인터넷쇼핑은 기업 입장에서 볼 때는 구매비용 절감, 재고감축 및 적정재고유지, 제품생산의 발주시간 축소, 고객으로부터 의견수렴이 용이하고, 고객입장에서는 공간적시간적인 제약에서 벗어나 세계 각 지역의 다양한 상품을 구매할 수 있다는 이점이 있어 그 시장의 규모는 급속도로 성장하고 있다(남경두김대중, 1998).
최근 전자상거래 시대를 맞이하여 가장 두드러지게 성장하고 있는 것이 전자상거래(Electronic Commerce)와 그에 따른 물류부문의 소화물 일관수송업(택배업)이라 할 수 있다. 유무선 통신망의 급속한 확산에 힘입어 인터넷 이용자수가 급성장하고 있다, 통계조사에 의하면 전자상거래 시장은 2003년 4월 현재 국내에서만 3,242개로 전년 동월에 비하여 37.1%가 증가하여 지속적인 증가세를 나타내고 있음을 알 수 있다(통계청, 2003).
하지만 아직까지 전자상거래는 도입초기단계로서 정보인프라 및 법제도적 장치가 부족하며, 기업정부소비자 모두 경쟁력이 부족한 상황이다. 국내전자상거래 업체의 대표적 형태인 인터넷 쇼핑몰 실태를 보면 물류비가 상품전체의 가격에서 차지하는 비율이 5～10% 이상을 차지하면서도 물류서비스 수준은 그리 높지 못한 실정이다. 대부분 인터넷쇼핑몰들은 배송부문을 물류전체업체에 아웃소싱(Outsourcing)하고 있지만,

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