호텔 주방환경이 조리종사원의 직무만족과 직무성과에 미치는 영향 (Effects of Hotel Cooking Environment on Job Satisfaction and Job Performance of Cook)

서지정보

· 발행기관 : 한국관광연구학회
· 수록지 정보 : 관광연구저널 / 27권 / 5호 / 351 ~ 363페이지
· 저자명 : 정영자, 유주연, 이석만

초록

The purpose of the study was to understand how cooking environments in hotels affect cooks' job satisfaction and job performance. Through the research, the study aimed to make the hotels see the importance of good facility environments and working environments in their kitchens, encouraging the hotels to have an interest in their cooking environments by providing them with any relevant basic references. In addition, the study proposed ways to improve the employees' satisfaction and job performance while discussing even more efficient, different ideas about better cooking environments in the hotels. According to the results from the hypothesis analyses, it was learned that Hypothesis 1 has a positive (+) influence on both the 'facility environment' and the 'working environment' as in the cooking environmental factors. Hypothesis 2 confirmed that the job satisfaction is positively (+) related to the job performance. As for Hypothesis 3, the 'facility environment' and the 'working environment' as in the cooking environmental factors were observed to have a positive (+) influence on the job performance. The study, therefore, concluded that once the hotels provide their cooks with some convenient, pleasant cooking environments and working environments, they would be able to improve their cooks' job satisfaction and job performance as well.

영어초록

The purpose of the study was to understand how cooking environments in hotels affect cooks' job satisfaction and job performance. Through the research, the study aimed to make the hotels see the importance of good facility environments and working environments in their kitchens, encouraging the hotels to have an interest in their cooking environments by providing them with any relevant basic references. In addition, the study proposed ways to improve the employees' satisfaction and job performance while discussing even more efficient, different ideas about better cooking environments in the hotels. According to the results from the hypothesis analyses, it was learned that Hypothesis 1 has a positive (+) influence on both the 'facility environment' and the 'working environment' as in the cooking environmental factors. Hypothesis 2 confirmed that the job satisfaction is positively (+) related to the job performance. As for Hypothesis 3, the 'facility environment' and the 'working environment' as in the cooking environmental factors were observed to have a positive (+) influence on the job performance. The study, therefore, concluded that once the hotels provide their cooks with some convenient, pleasant cooking environments and working environments, they would be able to improve their cooks' job satisfaction and job performance as well.

참고자료

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