Measuring CSV Performance: An Explorative Study onStrategic Activities in Converged Home Appliance Industry

서지정보

· 발행기관 : 한국인터넷정보학회
· 수록지 정보 : 인터넷정보학회논문지 / 16권 / 3호 / 117 ~ 126페이지
· 저자명 : 이혜선, 박수경, 조지연, 김예진, 이봉규

초록

The concept of Creating Shared Value (CSV) has emerged as a solution for companies’ sustainable growth and social problems through collaboration of business activities and social demand. Therefore, studies on shared value creativity and measurement of companies’ performances are required. However, most recent studies have applied the CSV concept to existing business models or measure shared value considering only economic value. Few studies have considered the appropriateness of applying the CSV or discussed performance measurement with respect to industry characteristics. This study selects the industry expected to have the greatest created value with applying the CSV, and then suggests measurement of performance in this industry. First, through the expert interview, the study selects one from among South Korea’s 10 main industries, which is expected to solve social demand through convergence with the IT industry, and to create new value for a traditional industry. The Home Appliance industry was selected as appropriate, because it has industrial growth stagnation under the smart environment. Moreover, it is facing problems such as energy savings and environmental issues. The study goes on to suggest, based on Michael Porter’s three strategic levels, measurement variables of the value creation process and performance. This study has limitations from an empirical perspective. However, as the interest of applying CSV to business is growing, it is meaningful to explore the CSV strategies activities and measurement performance based on industry-specific characteristics.

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