A Study on Port Performance Evaluation Using BSC-PCA Approach - Focusing on Container Terminals on Incheon Port -

서지정보

· 발행기관 : 한국물류학회
· 수록지 정보 : 물류학회지 / 32권 / 1호 / 105 ~ 122페이지
· 저자명 : 주럴러, 진가영, 이향숙

초록

The environment in which the ports are located is unpredictable and dynamic, and it eventually leads to disputes among diverse parties. Previous research shows that the comprehensive “balanced”examination framework among stakeholders seemed lacking and it resulted in most prior port performance evaluation being limited in a fragmented level (e.g., efficiency, finance, operation, function, regulation, etc.). For fulfilling the research gap, a top-down performance evaluation theoretical model based on the balanced scorecard (BSC) is introduced with four parts of “Financial”, “Inner Process”, “Learning & Growth”, and “Customer”. The established performance evaluation framework chooses four container terminal operators (TOs) in Incheon Port as the verified cases by adopting PCA (Principal Component Analysis) methodology. The hybrid BSC-PCA verification approach through extracting a few most important components among the vast amount of original variable information to detect the performance contribution ranking of four BSC items. Four container TOs’ cases confirm “Inner Process” have the highest contribution rate to port performance, followed by “Financial”, “Customer”, and “Learning & Growth”. The comparison among TOs by year also reveals that “SNCT”and “HJIT” have better port performance than “ICT” and “E1” during two sample observation years. With “Covid-19” impacts consideration, the two sample observation years are limited in 2019 and 2020. The BSC-PCA port performance evaluation method is effective and feasible, and it may bring some particular practical significance to the port industry.

참고자료

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