공급망에서의 윤리적 가치특성과 거래공정성 - 구매담당자의 비윤리적 의사결정이 거래공정성과 물류성과에 미치는 영향 - (Supply-chain Ethics and Transactional Justice - The Effect of Unethical Decision-Making in Purchasing on Transactional Justice and Logistics Performance -)

서지정보

· 발행기관 : 한국해운물류학회
· 수록지 정보 : 해운물류연구 / 32권 / 1호 / 111 ~ 137페이지
· 저자명 : 박양규, 하병천, 김민경

초록

본 연구는 공급망 상의 협력 기업 간 거래에서 공급자의 공정성에 대한 지각에 영향을 줄 수 있는 구매담당자의 비윤리적 의사결정 요인들이 조직의 물류성과에 미치는 영향을 실증적으로 고찰한다. 연구의 결과, 구매담당자 개인이 거래의 절차적 차원을 설명하는 당위성 요인에 근거해서 비윤리적 판단을 하는 경우, 거래공정성과 관련 없이 기업의 물류성과에 직접적인 부(-)의 영향을 미치는 것으로 나타났다. 반면, 거래의 결과적 차원을 설명하는 현실성 요인에 근거하여 비윤리적 의사결정을 내리게 되는 경우에는 거래공정성에 부(-)의 영향을 보이나, 거래공정성은 기업의 물류성과에 긍정적인 영향을 줄 수 있는 것으로 나타났다. 이는 구매담당자가 거래 상대에 대하여 윤리적인 의무감, 상대에 대한 배려 그리고 사회적 계약의 이행을 근거로 비윤리적 의사결정을 하게 되면 물류성과와 같은 조직성과는 저해될 수 있으나, 현실성에 입각한 비윤리적 의사결정은 거래의 공정성을 저해하더라도 결과적으로 기업의 성과 향상에 긍정적인 영향을 미칠 수 있음을 의미한다.

영어초록

According to the theory of justice, ethical decision-making by business organizations is the basis of the development of inter-organizational transactional justice. Several studies have proved that transactional justice affects supply chain management because it creates inter-firm trust and long-term collaborative relationships between supply chain partners. Consequently, ethics and transactional justice probably improve the performance of supply chains as well as the operational efficiency of the component firms.
The primary purpose of this empirical study is to discover the meaningful causes of purchasing managers’ unethical decision-making in supply-chain transactions. These are identified from a few philosophical concepts: ethics, morality, and virtue. Managers’ unethical decision-making might ruin transactional justice between supply chain partner companies as well, and as such, the study uses a theoretical structural model to investigate the causal impact of purchasing managers’ unethical supply-chain decision-making behaviors on both transactional justice and logistics performance. Moreover, the study attempts to prove the relationships between transaction justice and logistics performance, which might represent the overall operational performance of both the component firms and the supply-chain as a whole. That is, the structural causal relationships among managers’ ethical levels, transactional justice, and logistics performance are tested in this research. In doing so, the study attempts to prove that purchasing managers’ ethical approaches to their business partners and the consequential transactional justice affect supply chain management as firms seek continued collaborative relationships with business partners.
In this study, the factors explaining the reasons for managers’ unethical business decisions include the justifiability factor (i.e., oughtness or philosophical Sollen) and the pragmatism factor (i.e., practicalness or practicality). The justifiability factor includes the ethical dimensions of justice, deontology, and egoism. The pragmatism factor includes the ethical dimensions of utilitarianism and relativism. The study reveals that the justifiability factor has a significant negative impact on firm logistics performance but has no impact on transactional justice. Meanwhile, the pragmatism factor has a significant effect on transactional justice but has no impact on logistics performance. This implies that a manager’s unethical decision-making behaviors stemming from disregard for fairness, consideration for business partners, or fulfillment of social contract, might ruin firm performance. On the other hand, a manager’s unethical decision-making caused by overweight preference for the consequential effect, efficiency improvements, or profit maximization, might worsen transactional justice with business partners. Therefore, firms need to balance the justifiability factor and the practicality factor when making ethical decisions. Such an approach is likely to improve transactional justice, the firms’ business performance, and the collaborative relationships with suppliers.

참고자료

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