DEA를 활용한 제주특별자치도 읍면동 행정서비스 효율성 분석 연구 (Study on Analyzing Administrative Services Efficiency of Eup/Myeon/Dong, Jeju Special Self-governing Province by Using DEA)

서지정보

· 발행기관 : 한국지방행정학회
· 수록지 정보 : 한국지방행정학보 / 14권 / 2호 / 165 ~ 184페이지
· 저자명 : 윤원수, 양덕순

초록

Efficiency becomes a major standard in the organization operation and achievement management of public sector. Efforts to increase an administrative efficiency have been made every time our nation suffered intensifying economic and financial crisis. The purpose of this study is to measure the efficiency of the public administrative services in forty three eup, myeon and dong of Jeju Special Self-Governing Province.
The input variables used to analyze the efficiency include the number of public servants per one resident, the expenditure per one resident, and the jurisdiction area per one public servant. The output various on the other hand entails the number of civil service cases per one public servant, the rate of national basic livelihood act recipients per one resident and the support for community service center per one resident. Using EMS (Efficiency Measurement System), a DEA program applying inputs and outputs, the efficiency was measured by utilizing the CCR and BCC models. The research result suggests that the efficiency level is lower in the region where there is less number of public servants comparing with the size of the area. Considering that the community service center of eup, myeon and dong is the foremost administrative unit, it is necessary to maintain an adequate number of civil servants according to the scale of the area. While this study has its significance in that the efficiency of the forty three eup, myeon and dong was measured, an ongoing research is required to measure the change rate of efficiency in the forty three eup, myeon and dong using a variety of data accumulated throughout years

영어초록

Efficiency becomes a major standard in the organization operation and achievement management of public sector. Efforts to increase an administrative efficiency have been made every time our nation suffered intensifying economic and financial crisis. The purpose of this study is to measure the efficiency of the public administrative services in forty three eup, myeon and dong of Jeju Special Self-Governing Province.
The input variables used to analyze the efficiency include the number of public servants per one resident, the expenditure per one resident, and the jurisdiction area per one public servant. The output various on the other hand entails the number of civil service cases per one public servant, the rate of national basic livelihood act recipients per one resident and the support for community service center per one resident. Using EMS (Efficiency Measurement System), a DEA program applying inputs and outputs, the efficiency was measured by utilizing the CCR and BCC models. The research result suggests that the efficiency level is lower in the region where there is less number of public servants comparing with the size of the area. Considering that the community service center of eup, myeon and dong is the foremost administrative unit, it is necessary to maintain an adequate number of civil servants according to the scale of the area. While this study has its significance in that the efficiency of the forty three eup, myeon and dong was measured, an ongoing research is required to measure the change rate of efficiency in the forty three eup, myeon and dong using a variety of data accumulated throughout years

참고자료

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