응급실 환자의 간호 요구도 및 만족도 분석 (A Study of Nursing care need and the patient's satisfaction level of the nursing care in the emergency department)

서지정보

· 발행기관 : 사단법인 한국응급구조학회
· 수록지 정보 : 한국응급구조학회지 / 13권 / 1호 / 73 ~ 85페이지
· 저자명 : 박영숙, 윤정원

초록

Purpose : The purpose of this study was to analyze the nursing care needs which can
properly cope with patients’ needs in emergency room. and grasp the patients’ satisfaction
level which can assess t he care quality. It was aimed to check the level of today's care and
provide basic data for care performance and care standard
Method : Data were collected from 192 patients in general hospitals in Daegu. The results
are as followed
Results : First , the result of analysis conducted on the degree of overall patients' need for
nursing care revealed that the need for nursing information (4 , 21+57) was the highest,
fo llowed by t he order of information of patient’s condition (4 , 05+53), emotional support
(3 , 98+47), and nursing participation (3.65+54). Secondly, our study revealed that there was a
significant negative correlat interrelation between care need and care satisfaction (r= .516,
p< 01), indicating the higher the overall emergency room patients' nursing care need,
treatment and nursing information, patient's condition , emotional support and nursing
participation were, the lower the actual feeling of their satisfaction turned out
Condusion : The study shows that t reatment and nursing related information is the most
highly needed and the patients' satisfaction level relies on actual care participation

영어초록

Purpose : The purpose of this study was to analyze the nursing care needs which can
properly cope with patients’ needs in emergency room. and grasp the patients’ satisfaction
level which can assess t he care quality. It was aimed to check the level of today's care and
provide basic data for care performance and care standard
Method : Data were collected from 192 patients in general hospitals in Daegu. The results
are as followed
Results : First , the result of analysis conducted on the degree of overall patients' need for
nursing care revealed that the need for nursing information (4 , 21+57) was the highest,
fo llowed by t he order of information of patient’s condition (4 , 05+53), emotional support
(3 , 98+47), and nursing participation (3.65+54). Secondly, our study revealed that there was a
significant negative correlat interrelation between care need and care satisfaction (r= .516,
p< 01), indicating the higher the overall emergency room patients' nursing care need,
treatment and nursing information, patient's condition , emotional support and nursing
participation were, the lower the actual feeling of their satisfaction turned out
Condusion : The study shows that t reatment and nursing related information is the most
highly needed and the patients' satisfaction level relies on actual care participation

참고자료

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