자동차종합정비업의 시간당 공임 결정의 방법론 연구 (Study of Methodology for Determining Appropriate Hourly Labor Rates in Repair Shops)

서지정보

· 발행기관 : 한국자동차공학회
· 수록지 정보 : 한국자동차공학회 논문집 / 33권 / 2호 / 139 ~ 145페이지
· 저자명 : 하성용, 김중규

초록

HLR is one of the most interesting issues in automotive repair business market and because of this issue , there were lots of arguments and conflicts between repair shops and insurance companies including vehicle owners. For soft landing this issue, the MOLIT announced HLRs 3 times to the market as a reasonable and recommend rate from Y2005 to Y2018. Even there was no any empowerment to set market price but the business sides had to be used this one as a market price and there are conflicting repeatedly. Finally, MOLIT amended some acts and the market HLR can be set through new committee since 2021. That means repair shops have to calculate their own HLRs by themselves and then they have to get negotiation with insurance companies through the committee. In this time, the repair shops have to understand “insurance repair” is not special repair operation but a part of normal one. The insurance repair HLR calculates and manages as same as the normal one. That means the shops understand basic factors and numbers in the repair process to calculate reasonable and objective HLRs and Invoice to customers and related business partners. Based on the HLR managing, the shops secure qualified repair and customer satisfaction to achieve public profit. This research paper proposes “the reasonable HLR calculation through understanding of business manage-factors”.

영어초록

HLR is one of the most interesting issues in automotive repair business market and because of this issue , there were lots of arguments and conflicts between repair shops and insurance companies including vehicle owners. For soft landing this issue, the MOLIT announced HLRs 3 times to the market as a reasonable and recommend rate from Y2005 to Y2018. Even there was no any empowerment to set market price but the business sides had to be used this one as a market price and there are conflicting repeatedly. Finally, MOLIT amended some acts and the market HLR can be set through new committee since 2021. That means repair shops have to calculate their own HLRs by themselves and then they have to get negotiation with insurance companies through the committee. In this time, the repair shops have to understand “insurance repair” is not special repair operation but a part of normal one. The insurance repair HLR calculates and manages as same as the normal one. That means the shops understand basic factors and numbers in the repair process to calculate reasonable and objective HLRs and Invoice to customers and related business partners. Based on the HLR managing, the shops secure qualified repair and customer satisfaction to achieve public profit. This research paper proposes “the reasonable HLR calculation through understanding of business manage-factors”.

참고자료

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