· 김경식·이석규(2007). 제품사용지위를 중심으로 한 고객지향적 디자인에 관한 연구, 마케팅 연구, 제 22권, 2호, pp.49-66.
· 김범열(2002). ‘성과주의 보상 제도의 정착 요건’, LG 경제연구소, 경영정보, 경영전략, 2002. 11.27, pp.1-5.
· 김유선(2009). 노동복지 결정요인 분석: 국가복지와 기업복지 비교, 한국노동연구원, 제10회 한국노동패널 학술대회, 2009.02, pp.1-27.
· 노동부(2005). ‘연봉제 및 성과배분제 실태조사`
· (2008). ‘2007년 기업체 노동비용 실태조사’
· 대한상공회의소(2009). ‘2008년 전국 매출액 1000대 기업’, 코참비즈 자료
· 매경이코노미(2008). 매경이코노미 제1463호(2008.07.09일자) 창간29주년 기념호, 이윤규 기자
· 박경식(2000). 한국 기업 종업원의 보상제도 인식에 관한 실증적 연구, 한국OA학회눈문지, 제 13권, pp. 75-86.
· 박내희(2007). 인사관리, 서울: 박영사
· 박상준·박소진(2008). 고객보상프로그램의 비교가능성과 매개물효과, 마케팅연구 제 23권, 3호, pp.75-92.
· 박세훈·김문용(2008). 보상물의 속성 정보 특성이 보상물의 선호에 미치는 영향, 한국마케팅관리학회 마케팅관리연구, 제 13권, 2호, pp.41-58.
· 박영수·황호영·기공수·이경근(2009). 디지로그 시대의 인적자원관리, 제 2판, 박영사
· 박우성·이병하(2003). 삼성전자 보상제도의 변천과정과 시사점, 경영교육연구, 제6권 제2호 2003년 2월 pp. 148-166.
· 박준성(2000). 인센티브 보상제도의 실태와 과제, 인사연구 2000년 봄호 pp. 4-15.
· 여행정보신문(2008). 패키지여행사들의 인센티브 여행산업 현황, 민은혜 기자, 2009.02.20 [제599호].
· 월간식당(2007). 직원포상: 소속감`애사심 높여 근무의욕 고취, 월간식당 제 273호 2007년 12월호, pp. 23-26.
· 유명희(2004). 인센티브 여행의 매력 속성과 경영성과에 미치는 영향, 창업정보학회지 제 7권, 제 3호, pp.161-171.
· (2007). 기업의 인센티브여행 제시가 조직몰입 및 직무성과에 미치는 영향 연구, 한국관광학회 관광학연구, 제 31권, 제 5호, pp.419-436.
· 유영현(2007). 보상유형별 조직몰입에 관한 연구: 경찰공무원 중심으로, 인적자원관리연구 제 14권, 제 1호, pp. 129-148.
· 이근주·이혜원(2007). 보상유현에 대한 차별적 기대가 공무원 성과에 미치는 영향에 관한 연구, 한국행정학보, 제 41권, 제 2호, pp. 117-140.
· 이석규·김경식(2006). 선택 과업에 따른 보상물 선호에 관한 연구, 마케팅연구 제21권 제4호 2006년 12월, pp. 67-86.
· 이은수(2005). 호텔산업의 과잉교육, 불완전 취업과 직무만족, 관광학연구, 제 25권, 2호, pp.465-486.
· 임채홍·김태일(2009). 중공공부문과 민간부문의 보수· 보상 결정요인 비교분석, 정부학 연구, 제 15권 제 1호 pp.117-153.
· 정규엽(2001). Hotel Hospitality Marketing, 연경출판사, 2001.
· 정재학·지승헌(2006). 경쟁제품이 제품 가치에 미치는 비교효과에 대한 연구, 마케팅 연구, 제 21권, 제 4호, pp.111-134.
· 조영호(2001). 종업원 사기진작을 위해 ‘포상 엘리트주의’를 버려라, 한국인사관리협회, 인사관리, 2001, 12월 제 148호 pp.20-23.
· 통계청(2009). 통계조사; http://www.kosis.kr/, 경기· 기업경영, 도소매 서비스 통계 조사.
· (2008). 제 9차 한국표준산업분류 (2007.12.28 개정).
· (2008). 고용형태별근로실태조사 (2008년 보고서).
· 한국경제연구소(2009). 서비스업의 현황과 정책적 과제, 2009.03.11.
· 한국종합사회조사(KGSS)2007 (2008). 김상욱, 고동우, 고지영, 김석호, 김재은 공저, 성균관대학교출판부, 2008.
· 한국관광공사(2008). 국내여행업 및 여행상품 실태 조사 결과 보고서, 2008.12, pp.1-
· (2009). 2008 국민 해외여행 실태 조사.
· 한국노동연구원(2008). 한국기업의 인적자원개발(HRD) 현황, 노동리뷰 2월, 제38호, pp.78-88.
· 황성원(2003). 공공조직의 성과급제에 관한 소고, 한국행정연구, 제 12권, 4호, pp. 123-147.
· Hay Group Korea(2008). 전략적 인센티브 도입 실무 및 사례연구과정, 한국경영자총협회, 2008년 10월호, pp.42-51.
· Hewitt Associates(2007). 휴잇 지역별 임금 인상 동향 보고서 공개, Karen Lee, 2007.11.21.
· Job Korea(2004). 포상제도 설문조사, 2008.12, www.jobkorea.co.kr
· Watson Wyatt(2009). 2008/2009 직원 몰입도 조사(WorkAsiaTM).
· <국외 문헌>
· Amabile, T.M.(1998). How to kill creativity, Harvard Business Review, vol. 76, No. 5, pp.76-87.
· Beatty, R.W. & Huselid, M.A. & Schneier, C.E.(2003). New HR metrics: Scoring on the business scorecard, Organization Dynamics, vol. 32, No. 2, pp.107-121.
· Bolger B.D. & Fosgerau M.(2007). The trade-off between money and travel time: A test of the theory of reference-dependent preferences, Journal of Urban Economics, vol. 64, pp.101-115.
· Bowen, R.B.(2002). RECOGNIZING & REWARDING EMPLOYEES, 2002, MCGRAW.
· Chiang, F.T. & Birtch, T.(2008). Achieving task and extra-task-related behaviors: A case of gender and position differences in the perceived role of rewards in the hotel industry, International Journal of Hospitality Management vol. 27, No. 4, pp.491503.
· (2007). The transferability of management practices: Examining cross-national differences in reward preferences, Human Relations vol. 60, No. 9, pp.12931330.
· (2005). A taxonomy of reward preference: Examining country differences, Journal of International Management, vol. 11, No. 3, pp. 357-375.
· Chiang, Chun-Fang & Jang, SooCheong(Shawn)(2008). An expectancy theory model for hotel employee motivation, International Journal of Hospitality Management vol. 27, No. 4, pp. 313-322.
· Cocks D.J. & Gould D.(2001). Sales Compensation: A New Technology-Enabled Strategy, Compensation Benefits Review, vol. 33, No. 1, pp.27-31.
· Cummings, T.G. & Worley, C.G.(2001). Organization development and change, 7th, Cincinnati: South-western.
· DeVries G.(2008). The Top 10 Wellness Trends for 2008 and Beyond: Benefits professionals must review wellness plan designs to ensure optimal results, Compensation Benefits Review, vol. 40, No. 4, pp.60-64.
· Dhar, R. & Wertenbroch, K.(2000). Consumer Choice Between Hedonic and Utilitarian Goods, Journal of Marketing Research, vol.37, No. 1, pp. 60-71.
· Dorman, R.(1987). The impact of incentive compensation on the salesperson’s work habits: an economic model, Journal of personal Selling and Sales Management vol.7, No. 1, pp. 21-32.
· Dubinsky, A.J. & Anderson, R.E. & Mehta, R.(2000). Importance of Alternative Rewards, Industrial Marketing Management, vol. 29, No. 5, pp.427-440.
· Fischer K. & Gross, S.E. & Friedman, H.M.(2003). Marriott makes the business case for an innovative total rewards strategy, Journal of Organizational Excellence, Spring, 2003, pp.19-24.
· Gentzkow & Matthew(2007). Valuing New Goods in a Model with Complementarity: Online Newspapers American Economic Review Jun 2007, vol. 97, No. 3, pp.713-744.
· Goldstein(2005). Plan Fiduciaries’Duties after the Mutual Fund Scandals, Compensation & Benefits Review, vol. 37, no. 3, pp.17-22.
· Gross, S.E. & Friedman, H.M.(2004). Holistic approach Better Supports Business Success, Benefits Quarterly, vol. 20, No. 3, pp.7-12.
· Hansen Fay(2009). Currents in Compensation and Benefits, Compensation Benefits Review, vol. 41, No. 1, pp.5-24.
· (2008). Currents in Compensation and Benefits, Compensation Benefits Review, vol. 40, No. 1, pp.5-29.
· Hasting B. & Kiely J. & Watkins T.(1988). Sales force motivation using travel incentives, Journal of Personal Selling and sales management, vol. 8, No. 2, pp.43-51.
· Hay Group & Fortune(2008). 11th The World’s Most Admired Companies list(WMAC), Philadelphia, www.haygroup.com/2008_Worlds_Most_Admired_Companies_080306.pdf.
· Herzberg, Frederick(1959). The motivation to work, Wiley.
· Holland, R.W. & Meerteens, R.W. & Van Vugt, M.(2002). Dissonance on the road: Self-esteem as a moderator of internal and external self-justification strategies, Personality and social Psychology Bulletin, vol. 28, pp.1713-1724.
· Howard & Dougherty(2004). Alternative Reward Strategies and Employee Reactions, Compensation Benefits Review, vol. 36, No. 1, pp.41-51.
· Huff C.(2008). Special report: rewards and incentives, Workforce Management (USA), Human Resource Management International Digest, vol. 16, No. 2, pp.25-31.
· Jeffrey, C.A.(2003). Non-Monetary Incentives and Motivation: When Hawaii better than Cash?, Chicago Univ. No. 23, pp.87-98.
· Jeffrey, C.A. & Victoria S.(2007). The Motivational Properties of Tangible Incentives, Compensation Benefits Review, vol. 39, No. 3, pp.44-50.
· Kerr S(1988). Some Characteristics and Consequences of Organizational Reward, Facilitating Work Effectiveness, Lexington Books.
· Kimberly J. Shinew & Sheila J. Backman(1995). Incentive Travel: An Attractive Option,
· Tourism Management, vol. 16, No. 4, June 1995, pp.285-93.
· Kivetz R. & Simonson I.(2002). Self-control for the righteous: Toward a theory if precommitment to indulgence. Journal of Consumer Research, vol. 12, No.4, pp.418-431.
· Kramarsch, M.H.(1999). Incentive-systeme mit Erfolgszielen, Personalwirtschaft, oct 1999, pp.64-68.
· Kressler, H.(2003). Motivate and Reward: Performance Appraisal and Incentive Systems for Business Success, PNograve MacMillan, 2003.
· Larry, W.H. & Thomas, W.D.(2004). Alternative Reward sstrategies and Employee Reacti Em, CompeEmation BeEefits Review, vol. 36, No. 1, pp.41-51.
· Lehman, D.(1986). Improving employee productivity though incentive, Journal of Systems Management, vol.37, No. 1, pp.14-20.
· Lewis, R.C.(1983). The Incentive-Travel Market: How to Reap Your Share, Cornell Hotel and Restaurant Administration Quarterly, vol. 24, No. 1, pp.19-27.
· List, J.A. & Shogren, J.G.(1998). The deadweight loss of christmas: Reply, American Economic Journal, vol. 97, pp.666-684.
· London Business School(1993). Top Executives Insider Trading Profits: Incentive Compensation or Rent Extraction, http://www.london.edu/newsandevents/events/do?view=detailed &detail=
· http://electra.london.campus.london.edu.
· Mak & Akhtar(2003). Human resource management practices, strategic orientations, and company performance, Journal of American Academy of business, vol. 2, No. 2, pp.510-515.
· Marc Hassenzahl & Markus Schobel & Tibor Traumann(2008). How motivational orientation influences the evaluation and choice of hedonic and pragmatic interactive products: The role of regulatory focus, interacting with Computers, vol. 20, No. 4-5, pp.473-479.
· Mas, A. & Moretti, E.(2009). Peers at work. American Economic Review, vol. 99, No. 1, pp. 112-145.
· McMullen Tom & Mel Stark & Doug Jensen(2007). The role Managers Can Play in Reward Program Effectiveness, Benefits & Compensation Digest, vol. 44, No. 5, pp.16-20.
· Medill IMC(2003). An Exploratory Study of Sales Incentive Programs, Forum for People Performance Management & Measurement 2003, pp.1-12.
· Mercer(2008). Base & Total Pay for HR & Benefits Manager, Managing Benefits Plan, vol 8, No. 4, pp.1-15.
· Miceli & Mulvey(2000). Consequences of satisfaction with pay system: Two field studies, Industrial Relations, vol. 39, No. 1, pp.62-87.
· Mill & Morrison(1985). The Tourism System, 6th, Kendall Hunt Pub Co.
· Miller, J.S. & Hom, P.W. & Gomez-Mejia(2001). Strategic risk and corporate performance: An analysis of alternative rosk measure, Academy of Management Journal, vol. 33, pp.759-779.
· Mondy, R.W & Noe, R.M.(1984). Personnel : The Management of Human Resource, Allyn & Bacom, Inc.
· Namasivayam, K. & Miao & Zhao(2007). An investigation of the relationships between compensation practices and firm performance in the US Hotel industry, Hospitality Management, vol. 26, No. 3, pp.574-487.
· Nohria & Groysberg(2008). Employee Motivation, Harvard Business Review, Jul-Aug 2008, vol. 86, No. 7-8, pp.78-84.
· NSRL(Nike Sports Research Lab)(2006). www.nikebiz.com/media/pr/2006/07/12_iPodSportKit.html.
· Nunes & Dreze(2006). Your Loyalty Program is Betraying You, Harvard Business Review, vol. 84(April), pp.124-131.
· Parks, C.D.(2000). Testing Various Types of Cooperation Rewards in Social Dilemmas, Group Processes & Intergroup Relations, vol. 3, No. 4, pp.339-350.
· Peltier & Schultz D. & Block M.(2005). Awards Selection Study Phase I: Preliminary Insights From Managers, The Forum for People Performance Management and Measurement, dec 2005, pp.1-83.
· Perry(1995). Compensation, Merit Pay and Motivation, In Public Personnel Administration: Problems and Prospects, pp.121-132.
· Rawlinson, H.(1988). Make awards count, personal journal, vol. 67, No. 2, pp.139-157.
· Sheldon, P.J.(1995). The Demand for Incentive Travel: An Empirical Study, Journal of Travel Research, vol. 33, No. 4, pp.23-28.
· (1994). Incentive Travel, Journal of Travel & Tourism Marketing, vol.3, No.2, pp.19-33.
· Shelton T.(2008). Global Compensation Strategies: Managing and Administering Split Pay for an Expatriate Workforce, Compensation Benefits Review, vol. 40, No. 1, pp.56-60.
· SITE(Society of Incentive Travel Executives). http://www.site-intl.org.
· Stajkovic, A.D. & Luthans, F.(1997). A meta-analysis of the effects of organizational behavior modification on task performance 1975-1955, Academy of management Journal, vol.40, pp.1122-1149.
· Stephen S.(2007). A look at bonus rewards in the DC, IMPO, August, 2007, pp.60.
· Thaler R.H.(1999). Mental accounting Matters, Journal of Behavioral Decision Making, Vol. 12, pp. 183-206.
· Tokyo disneyland enjoys a recession boom, Shino Yuasa, Associated Press Writer, 2008.12.24. AP http://archive.wn.com/2008/12/25/1400/wntokyo/.
· Tversky, A. & Kahneman, D.(1991). Loss aversion in riskless chice: A reference dependent model, The Quarterly Journal of Economics, Nov, pp.1039-1061.
· Underwood J.(2003). More Than a Pink Cadillac: Mary K: Inc.`s Nine Leadership Keys to Success, Kindle Edition 2003(Kindle Book).
· Vroom, V. H.(1964). Work and motivation, Wiley, New York.
· William J.L.(2001). Implications of Changes in Technology Companies are Work Culture Incentive Compensation, Compensation Benefits Review, vol. 33, No. 1, pp.20-26.
· WorldatWork & National Association for Employee Recognition(2005). Employee Recognition Programs Continue Growth, www.worldatwork.org/waw/research/html/recognition2005.html.
· Wright & McMahan & McWilliams(1994). theoretical Perspectives for Strategic Human Resource Management, Journal of Management, vol. 18, No. 2, pp.295-320.
· Zingheim & Schuster(2007). Designing Pay and Rewards in Professional Services Companies, Compensation Benefits Review, vol. 39, No.1, pp.55-62.