Brinkerhoff (Harvard Business School Press) 솔루션 보고서

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Brinkerhoff (Harvard Business School Press) 솔루션 보고서입니다.
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Part A. Fact Analysis
Part B. Problem & Cause Identification
Problem: The poor company operations caused by internal and external environment.
Cause 1: Interpersonal value conflict between Manheim & Kopulos because of role difference.
Cause 2: Problems of organizational structure
Cause 3: Negative Inequity in Rig 1
Part C. Alternatives Assessment
Alternative 2: Change the group structure from mechanistic model into organic model and change the compensation system.
Alternative 3: Adopt the communication method, especially “conference” and “feedback”, to facilitate group cohesiveness.
Part D. Action Plans for Selected Alternative

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Part A. Fact Analysis

The point of this case is the president of BII was concerned about how to expand company efforts and revenues. Face to the economic booming in oil and gas industry, in order to cover customer increased demand, BII decided to put rig22 back in operation and assigned Mannheim to rig #22. But Mannheim and Rick Kopulos who are key managers of BII, had little regard for each other. Mannheim accused Kopulos of allowing alcohol in the 1-E crew’s base camp. Kopulos thought Mannheim keeps sticking his nose into things and being so blasted cheap when it comes to fixing things up. Actually oil and gas drilling involves rough, dirty, and dangerous work with high risks and high uncertainties. Of course, a good rig should be depended upon how well crew members worked with each other, with the other crews on the rig and with the rig manager.The problem is that the difference between managers’ viewpoints. Kurt Mannheim admits he is a dictator and believes that his insistence upon honesty posted a threat for some people, in order not to have a problem people need to be able to discuss issues. He emphasized unless people act according to the manual, there will not be any promotions. On the contrast, Kopulos and Vander Heide emphasized building relationship, effective teamwork and making good image in crew’s mind. .

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