일부지역 대학생의 치과의료서비스 이용시 의료진의 친절인식정도 조사 (A Survey of University Students' Perception of Kindness over Dental Staff in Using Dental Care Services in an Area)

서지정보

· 발행기관 : 한국치위생과학회
· 수록지 정보 : 치위생과학회지 / 10권 / 6호 / 473 ~ 479페이지
· 저자명 : 이춘선, 이경희

초록

This study purposed to survey D university students' perception of kindness in their use of dental care services in an area of Gyeonggido. For this purpose, we conducted a questionnaire survey of 502 students from October 2, 2008 to March 6, 2009 and analyzed the data. Results obtained from this study are as follows. 1. Of the subjects,71.3% were female, 67.7% were at the age of 20 or younger, and 89.2% had experience in visiting a dental clinic.
Among the subjects who had experience in visiting a dental clinic, 31.1% replied that they were highly interested in oral health, and to the question on the selfperceived current oral health condition, 35.1% replied that there was something wrong in their oral health condition. 2. With regard to correlation between general characteristics and interest in oral health, 79.9% of the male subjects and 83.2% of the female ones were highly interested in oral health. According to age,interest in oral health was highest among those aged 26 or older 92.0%. 3. With regard to correlation between general characteristics and oral health condition, if the presence of dental caries or periodontal disease was considered an indicator of poor oral health, 66.0% of the male subjects and 70.9% of the female ones appeared unhealthy, 72.0% of students aged 26 or older showed satisfaction. 4. The most frequent reason for not visiting a dental clinic was ‘Not sick’34.6%, and among those who had experience, the most frequent reason for visiting was ‘To get treatment of sick teeth’63.0%. With regard to the perceived kindness of dentist and dental hygienist, 40.6% and 45.8% of the subjects,respectively, were highly satisfied. The most frequent reason for satisfaction was ‘Comfortable with patient reception’34.4% and the most frequent reason for dissatisfaction was ‘Explain treatment insufficiently’ 30.7%. 5. As to perceived kindness according to gender, 60.9% of the male subjects and 56.1% of the female ones were satisfied with dentist’s kindness, and 66.9% and 59.6%, respectively, were satisfied with dental hygienist’s kindness. According to age, 62.5% of students aged 26 or older showed satisfaction with dentist’s kindness and 78.3% of them with dental hygienist’s kindness.
6. As to perceived kindness according to correlation between interest in oral health and current selfperceived oral condition, the kindness of dentists(68.0%) and hygienists(67.8%) was perceived higher when interest in oral health was high and not very interested and the kindness of dentists(50.0%) and hygienists(66.78%) when selfperceived oral condition was healthy, and the difference was statistically significant (p<.022 and p<.023, respectively).

영어초록

This study purposed to survey D university students' perception of kindness in their use of dental care services in an area of Gyeonggido. For this purpose, we conducted a questionnaire survey of 502 students from October 2, 2008 to March 6, 2009 and analyzed the data. Results obtained from this study are as follows. 1. Of the subjects,71.3% were female, 67.7% were at the age of 20 or younger, and 89.2% had experience in visiting a dental clinic.
Among the subjects who had experience in visiting a dental clinic, 31.1% replied that they were highly interested in oral health, and to the question on the selfperceived current oral health condition, 35.1% replied that there was something wrong in their oral health condition. 2. With regard to correlation between general characteristics and interest in oral health, 79.9% of the male subjects and 83.2% of the female ones were highly interested in oral health. According to age,interest in oral health was highest among those aged 26 or older 92.0%. 3. With regard to correlation between general characteristics and oral health condition, if the presence of dental caries or periodontal disease was considered an indicator of poor oral health, 66.0% of the male subjects and 70.9% of the female ones appeared unhealthy, 72.0% of students aged 26 or older showed satisfaction. 4. The most frequent reason for not visiting a dental clinic was ‘Not sick’34.6%, and among those who had experience, the most frequent reason for visiting was ‘To get treatment of sick teeth’63.0%. With regard to the perceived kindness of dentist and dental hygienist, 40.6% and 45.8% of the subjects,respectively, were highly satisfied. The most frequent reason for satisfaction was ‘Comfortable with patient reception’34.4% and the most frequent reason for dissatisfaction was ‘Explain treatment insufficiently’ 30.7%. 5. As to perceived kindness according to gender, 60.9% of the male subjects and 56.1% of the female ones were satisfied with dentist’s kindness, and 66.9% and 59.6%, respectively, were satisfied with dental hygienist’s kindness. According to age, 62.5% of students aged 26 or older showed satisfaction with dentist’s kindness and 78.3% of them with dental hygienist’s kindness.
6. As to perceived kindness according to correlation between interest in oral health and current selfperceived oral condition, the kindness of dentists(68.0%) and hygienists(67.8%) was perceived higher when interest in oral health was high and not very interested and the kindness of dentists(50.0%) and hygienists(66.78%) when selfperceived oral condition was healthy, and the difference was statistically significant (p<.022 and p<.023, respectively).

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