중국 민영기업의 동기부여가 종업원의 직무만 족과 직무정서에 미치는 영향에 관한 연구 : 조직 시민행동을 매개변수로 하여 (A Study on the Effect of Motivation on Job Satisfaction and Job Emotion in Chinese Private Enterprises: Focusing on Mediating Effect of Organizational Citizenship Behavior)

서지정보

· 발행기관 : 한국전문경영인학회
· 수록지 정보 : 전문경영인연구 / 24권 / 1호 / 289 ~ 309페이지
· 저자명 : 장양양, 송재훈

초록

중국 경제의 급속한 발전으로 인한 환경변화로 기업 간의 시장경쟁은 점점 더 치열 해졌고이런 관점에서 민영기업의 관리와 발전은 특히 중요해 보인다. 이런 큰 환경 속에서 민영기업이 지속적 우위를 구축하고 기업경쟁력을 높이려면 합리적이고 효과적인 인센티브를구축이 필요하다고 보여 진다. 그러나 현재 대부분의 민영기업은 동기부여에 대해 중시하지 않으며 완벽한 동기부여시스템을 구축하지 않고 있다. 민영기업의 불완전한 동기부여로 인해 종업원들은 직장에서 심리적으로 침체되고 직무만족이 낮으며 심지어 창의적이지도 못한 상황이다. 따라서 민영기업을 위한 합리적이고 효과적인 동기부여를 구축해야만우수한 인재를 유치할 수 있고, 직무 분위기와 직무 만족도를 개선하여 경쟁력을 향상시키고 지속가능한 발전을 촉진 할 수 있다. 이에 따라 본 논문은 중국 산동(山東)성 동영(東營) 지역의 민영화된 공기업을 대상으로 동기부여가 종업원의 조직시민행동, 직무만족, 직무정서에 미치는 영향 및 기업발전에 미치는 영향을 연구해 기업의 더 나은 발전을 촉진하기위한 목적이다. 이와 관련해 본 연구에서는 중국 산동성 동영지역의 민영기업을 선정하여기업 종업원을 대상으로 설문조사를 진행하여 기업의 발전상황과 발전 잠재력을 파악하고, 그리고 기업이 어떻게 동기부여기제를 통하여 종업원의 직무만족과 직무정서를 향상시킴으로써 기업의 성과와 발전을 촉진할 수 있는지에 대해 분석해 보았다. 본 연구의자료처리는 Win7용 SPSS 20.0을 이용하여 결과를 도출하였다. 연구 결과, 동기부여는종업원의 직무만족 및 직무정서에 유의한 정(+)적인 영향을 미치는 것으로 나타났다.
또한 동기부여는 조직시민행동에 유의한 정(+)적인 영향을 미치는 것으로 나타났다.

영어초록

With China's rapid development, the competition among enterprises is getting more and more fierce. The management and development of private enterprises are critical. In particular, the development of private enterprises is limited, and in order to establish advantages and enhance the competitiveness of enterprises in such a large environment, a rational and effective incentive mechanism must be established. However, most private enterprises do not pay much attention to the incentive system and do not establish the perfect incentive mechanism. Incomplete incentives for private companies lead to low work sentiment, low job satisfaction, and even brain drain. Therefore, private enterprises can retain talented people, raise employees' working emotions and satisfaction, raise employees' sense of belonging, pride, and existence to improve their competitiveness and promote sustainable development. Therefore, taking private enterprises in Dongying, Shandong Province as an example, this paper's main contents are the influence of incentive mechanism on employee's job satisfaction, organizational citizenship behavior, emotional labor, and so on the enterprise's development. The purpose is to promote better development of the enterprise. Therefore, this study selects private enterprises in Dongying, Shandong Province, China, and conducts a questionnaire survey on employees to understand the development status and development potential of enterprises; It also discusses how to improve employee's job satisfaction and Emotional labor through incentive mechanism, to promote the performance and development of enterprises.
The data processing method of this study was derived using SPSS 20.0 for Win7. The study found that motivation has a significantly positive (+) effect on employee job satisfaction. The results show that motivation has a significantly positive (+) influence on emotional labor. The results show that motivation has a significantly positive (+) impact on organizational citizenship behavior.
The results show that organizational citizenship behavior has a significantly positive (+) impact on job satisfaction. The results show that organizational citizenship behavior has a significantly positive (+) impact on emotional labor.
The results show that organizational citizenship behavior has a significantly positive (+) mediating effect on the relationship between motivation and job satisfaction. The results show that the relationship between organizational citizenship behavior and motivation and emotional labor is significantly positive (+) mediated. The results show that job satisfaction has a significantly positive (+) influence on work emotion. Summarize the research results and enlightenment as follows. The first point is that enterprise managers should communicate with employees in human resource management, encourage employees with higher working ability, and show other behaviors, to improve employees' organizational citizenship behavior, sense of identity, and sense of belonging. Second, enterprise managers either actively stimulate the internal driving force of employees, consider employing employees with strong internal motivation in the recruitment process, encourage employees to enjoy the process and significance of participating in organizational citizenship actions from the heart, and promote employees' innovative behavior with a sense of health. The third is that managers pay more attention to the emotional changes of employees or shape their future vision while infecting employees through professional skills and higher management level; We should open the perspective of subordinates and encourage employees to work in their way. Enterprises mobilize the enthusiasm of employees and link the interests of enterprises with those of employees. This kind of incentive is conducive to mobilizing employees' enthusiasm for work and the enterprise's sound development.

참고자료

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