코워킹 공간의 비공식적 커뮤니케이션 공간 특성 만족도 분석 - 서울시 무료로 이용 가능한 코워킹 공간 5곳을 중심으로 - (Satisfaction Analysis on Characteristics of Informal communication Coworking space - Focusing on 5 Coworking spaces Available for Free in Seoul -)

서지정보

· 발행기관 : 한국문화공간건축학회
· 수록지 정보 : 한국문화공간건축학회논문집 / 56호 / 186 ~ 194페이지
· 저자명 : 유수지, 한혜련

초록

In this study, space characteristics for informal communication is analyzed and a checklist is created and then the evaluation proceeds. It aims to propose a direction of national coworking space in the future by investigating satisfaction of users through a survey. The scope of the study, 5 locations that are available to use for free or with a membership were chosen as the case study destination among coworking spaces which opened the last year in Seoul. The method of the study, the space configuration and classification of coworking space are investigated through literature review and previous studies.
The terms and contents are derived by the space configuration which is applied to the domestic coworking space. Through a theoretical review of informal communication in the office space, concept, type and space characteristics are reviewed. Space characteristics of activating informal communication of coworking space are analyzed. The checklist extracted based on the field survey of 5 case study destination and previous research is applied to the case study destination. After creating a questionnaire through the checklist, based on it, the survey on ‘visiting type of coworking space’, ‘informal communication in coworking space’ and ‘space characteristics for informal communication of case study destination’ is conducted for target users of case study destination. Space characteristics for informal communication which is required for each case study destination is proposed by analyzing the survey result.
Coworking space has the characteristic that the boundary of each area is not obvious, but it can be divided into public work space, private work space, business support space and rest space. Among those, space characteristics for informal communication between members were analyzed focusing on public work space, business support space and rest space which are ‘shared space’ where collaboration of many people can be expected. The analysis results are as follows. First, ‘informal communication’ in coworking space influences creative idea of members. Second, 6 space characteristics are actively tried and applied to coworking space for informal communication in coworking space. Third, space characteristics for informal communication can be classified to 6 items, variability, openness, amusement, contingency, mobility and centrality. In the public work space, satisfaction with variability and contingency was high. In case of business support space, satisfaction with contingency was high, but satisfaction with variability couldn’t reach 3 points(average) so that it needs to be improved. In case of rest space, satisfaction with amusement and centrality was high. Finally, space characteristics for informal communication need to be more addressed and applied in open office, meeting room, cafeteria space and community area.

영어초록

In this study, space characteristics for informal communication is analyzed and a checklist is created and then the evaluation proceeds. It aims to propose a direction of national coworking space in the future by investigating satisfaction of users through a survey. The scope of the study, 5 locations that are available to use for free or with a membership were chosen as the case study destination among coworking spaces which opened the last year in Seoul. The method of the study, the space configuration and classification of coworking space are investigated through literature review and previous studies.
The terms and contents are derived by the space configuration which is applied to the domestic coworking space. Through a theoretical review of informal communication in the office space, concept, type and space characteristics are reviewed. Space characteristics of activating informal communication of coworking space are analyzed. The checklist extracted based on the field survey of 5 case study destination and previous research is applied to the case study destination. After creating a questionnaire through the checklist, based on it, the survey on ‘visiting type of coworking space’, ‘informal communication in coworking space’ and ‘space characteristics for informal communication of case study destination’ is conducted for target users of case study destination. Space characteristics for informal communication which is required for each case study destination is proposed by analyzing the survey result.
Coworking space has the characteristic that the boundary of each area is not obvious, but it can be divided into public work space, private work space, business support space and rest space. Among those, space characteristics for informal communication between members were analyzed focusing on public work space, business support space and rest space which are ‘shared space’ where collaboration of many people can be expected. The analysis results are as follows. First, ‘informal communication’ in coworking space influences creative idea of members. Second, 6 space characteristics are actively tried and applied to coworking space for informal communication in coworking space. Third, space characteristics for informal communication can be classified to 6 items, variability, openness, amusement, contingency, mobility and centrality. In the public work space, satisfaction with variability and contingency was high. In case of business support space, satisfaction with contingency was high, but satisfaction with variability couldn’t reach 3 points(average) so that it needs to be improved. In case of rest space, satisfaction with amusement and centrality was high. Finally, space characteristics for informal communication need to be more addressed and applied in open office, meeting room, cafeteria space and community area.

참고자료

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