국내 항공사 객실승무원의 직무스트레스에 따른 경력탄력성에 대한 연구 - 직급과 항공사 유형을 중심으로 - (A Study on the Career Resilience of Domestic Airlines Cabin Crew according to Job Stress - Focused on Position and Airline Type -)

서지정보

· 발행기관 : 한국호텔리조트학회
· 수록지 정보 : 호텔리조트연구 / 19권 / 4호 / 319 ~ 334페이지
· 저자명 : 문희정

초록

The purpose of this study is first, to verify the relationship between the effects of job stress perceived by airline cabin crew on career elasticity. Second, it is to analyze the difference in career elasticity according to rank and type of airline among demographic factors. Through this, the purpose of this study is to present a strategic plan for the career development of cabin crew and management of airline human resources. For the empirical analysis of this study, 220 copies were used for statistical analysis through a questionnaire conducted from May 1 to May 30, 2020 for cabin crew members of domestic airlines. For the purpose of this study, empirical analysis using SPSS 26.0 was performed. The research results are as follows. First, it was confirmed that among the factors of job stress perceived by cabin crew, promotion and evaluation, family, task, interpersonal relations, roles and rule have a significant effect on career elasticity. Second, it was rejected that it would show a difference in career elasticity according to demographic factors (class, airline type).

영어초록

The purpose of this study is first, to verify the relationship between the effects of job stress perceived by airline cabin crew on career elasticity. Second, it is to analyze the difference in career elasticity according to rank and type of airline among demographic factors. Through this, the purpose of this study is to present a strategic plan for the career development of cabin crew and management of airline human resources. For the empirical analysis of this study, 220 copies were used for statistical analysis through a questionnaire conducted from May 1 to May 30, 2020 for cabin crew members of domestic airlines. For the purpose of this study, empirical analysis using SPSS 26.0 was performed. The research results are as follows. First, it was confirmed that among the factors of job stress perceived by cabin crew, promotion and evaluation, family, task, interpersonal relations, roles and rule have a significant effect on career elasticity. Second, it was rejected that it would show a difference in career elasticity according to demographic factors (class, airline type).

참고자료

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