피부관리실 운영자가 지각하는 국가직무능력표준(NCS) 교육만족도 및 경영성과의 개선방안 (The Effect of Educational Satisfaction on Self-Efficacy and Job Satisfaction by Recognition According to National Competency Standard (NCS) Level Perceived by Skin Cosmetologists)

서지정보

· 발행기관 : 한국미용학회
· 수록지 정보 : 한국미용학회지 / 29권 / 2호 / 379 ~ 389페이지
· 저자명 : 손소희

초록

This study provides basic data to analyze national competency standard (NCS) education factors of sk in cosmetologists operating sk in care shops to find out how they affect education satisfaction and business performance. A total of 320 survey data were collected for the composition of the questionnaire, and the measurement tools were modified and supplemented to suit the setting of this study and reconstructed. General characteristics (9 questions), state of operation according to NCS (11 questions), recognition according to the NCS level perceived by skin cosmetologists (14 questions), education satisfaction of NCS learning module (program) (17 questions), and business performance (9 questions), consisting of a total of 60 questions in 6 areas. Frequency analysis, reliability analysis, factor analysis, correlation analysis, cross-tabulation and multiple regression analysis were performed using the SPSS 22.0 program. The results of the study showed that the three factors of ‘knowledge technology’, ‘attitude and confidence’, and ‘business management’ had a significant effect. The application of NCS had a significant positive correlation between educational satisfaction and business performance (p<0.001), and it was confirmed that skin cosmetologists preferred a special skin care program that was easily acquired and differentiated from the skin care shop. In addition, it was found that NCS education wanted realistic development that could help business management. As a result, it is difficult to differentiate the program module from basic education to special management education at present, and it is confirmed that additional development that can have characteristics for each skin care shop is necessary in order to compete competitively with the gradually increasing skin care shop. If NCS education develops further in line with the needs of skin cosmetologists who manage these skin care shop, it is judged that NCS education will help develop the skin beauty industry in terms of skin care.

영어초록

This study provides basic data to analyze national competency standard (NCS) education factors of sk in cosmetologists operating sk in care shops to find out how they affect education satisfaction and business performance. A total of 320 survey data were collected for the composition of the questionnaire, and the measurement tools were modified and supplemented to suit the setting of this study and reconstructed. General characteristics (9 questions), state of operation according to NCS (11 questions), recognition according to the NCS level perceived by skin cosmetologists (14 questions), education satisfaction of NCS learning module (program) (17 questions), and business performance (9 questions), consisting of a total of 60 questions in 6 areas. Frequency analysis, reliability analysis, factor analysis, correlation analysis, cross-tabulation and multiple regression analysis were performed using the SPSS 22.0 program. The results of the study showed that the three factors of ‘knowledge technology’, ‘attitude and confidence’, and ‘business management’ had a significant effect. The application of NCS had a significant positive correlation between educational satisfaction and business performance (p<0.001), and it was confirmed that skin cosmetologists preferred a special skin care program that was easily acquired and differentiated from the skin care shop. In addition, it was found that NCS education wanted realistic development that could help business management. As a result, it is difficult to differentiate the program module from basic education to special management education at present, and it is confirmed that additional development that can have characteristics for each skin care shop is necessary in order to compete competitively with the gradually increasing skin care shop. If NCS education develops further in line with the needs of skin cosmetologists who manage these skin care shop, it is judged that NCS education will help develop the skin beauty industry in terms of skin care.

참고자료

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