대화촉진요인에 관한 계량언어학적 접근 - ‘발화연속지수’ 및 ‘맞장구적 발화 비율’을 중심으로－ (A mathematical linguistic approach to analyze the factors stimulating good conversations: Focus on the index of continuing speeches and the ratio of backchannel speeches)

서지정보

· 발행기관 : 한국일어일문학회
· 수록지 정보 : 일어일문학연구 / 99권 / 1호 / 123 ~ 144페이지
· 저자명 : 손영석

초록

話し手がどのような言語行動を行い、聞き手がそれにどのような反応を示 すときに、対話がより一層はずむかを調べるため、対話開始時点と終了時点 とを比べて話がはずんだと判断されたグループ（Aグループ）とあまりはずまなかったと判断されたグループ（Jグループ）における、それぞれの発話を計 量的観点から比較した。主として「誰がどんな順番で対話に参加したのか」と「誰がどんな種類の発話を使用したのか」の二つの観点から分析を行った 結果、Jグループでは話題によってあいづち的な発話のみを駆使し対話に受動 的に参加するものとそうでないものとがはっきり分かれる傾向があったのに 対し、Aグループではどの話題においても参加者の間でこのような極端な差は 見られないなど、とくに「発話の種類」においてグループ間の違いが観察さ れた。このことから、本稿では各話題における対話参加状況が対話の促進に 影響を及ぼしている可能性を提示するとともに、今後より多様な観点からの 要因の究明が欠かせないということを論じている。

영어초록

This study aims at analyzing the factors that stimulate vibrant conversation and puts forth questions on what kinds of language behaviors speakers use and in what ways listeners respond in stimulating continuous conversations. To achieve this aim, this study takes a mathematical linguistic approach and compares two groups of participants, “A” group, whose conversations flow smoothly, and “J” group, which lacks continuity in conversations, by paying attention to the departure and ending points of conversations. The analytical focus is on who initiated the conversation, the persons who followed the conversation, and who spoke what in the conversations.
The results of the analysis show that within the J Group, participants in the conversations were of two types, speakers who were passive participants uttering only backchannel speech depending upon the conversation topics and active ones leading the conversations. In contrast, within the A Group, there were no major differences observed among the participants in the conversations in terms of speech types. This fact indicates that the different situations in which participants join in conversations are likely to affect the possibility of making good and continuing conversations. Further study should clarify stimulating factors for good, continuous conversations from diverse perspectives.

참고자료

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