서번트 리더십이 팀장신뢰와 팀몰입에 미치는 영향 - 항공사 객실승무원을 중심으로
(주)학지사
- 최초 등록일
- 2015.04.08
- 최종 저작일
- 2011.06
- 16페이지/ 어도비 PDF
- 가격 4,500원
* 본 문서는 배포용으로 복사 및 편집이 불가합니다.
서지정보
ㆍ발행기관 : 한국관광서비스학회
ㆍ수록지정보 : 관광서비스연구 / 11권 / 1호
ㆍ저자명 : 박영태
목차
I. 서론
II. 이론적 배경
1. 서번트 리더십
2. 팀장 신뢰
3. 팀 몰입
III. 연구설계
1. 연구모형 및 가설
2. 조사설계
IV. 실증분석
1. 표본의 인구통계학적 특성
2. 요인분석 및 신뢰도 분석
3. 가설검증
V. 결론
참고문헌
ABSTRACT
영어 초록
The purpose of this study is to know how The Servant Leadership which achieves the organizational performance through individual growth and motivation in Flight Attendant Group has an influence. The following is the results.
First of all, According to the analytic results between The Servant Leadership and leader's reliability, community building factor has the most influence on leader's reliability positively. Also, the factors such as community building factor, concrete direction factor, displays authenticity factor are considered as the positive factors on this study. While commitment to growth factor has an effect negatively.
The community building factor among Servant Leadership has the most effects on team commitment positively. Also, the factors such as displays authenticity factor, commitment to growth factor are regarded as the positive factors on this study. However, The following factors such as community building factor and concrete direction factor shows the negative effects on team commitment. In conclusion, leader's reliability factor is regarded as the positive factor for team commitment.
참고 자료
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