클라이언트 폭력과 사회복지사의 직무반응 관계에서 직무스트레스와 직무태도, 사회적 지지의 매개효과

서지정보

ㆍ발행기관 : 대한안전경영과학회 ㆍ수록지정보 : 대한안전경영과학회지 / 24권 / 4호
ㆍ저자명 : 윤일현

목차

Abstract
1. 서 론
2. 이론적 배경
3. 연구전개 방법
3.1 연구모형
3.2 연구대상
3.3 연구변수
3.4 자료분석
4. 융합검증분석
4.1 클라이언트 폭력, 직무 스트레스, 직무태도,사회적지지, 직무반응의 상관관계
4.2 클라이언트 폭력, 직무 스트레스, 직무태도,사회적지지, 직무반응의 병렬매개효과
4.3 클라이언트 폭력, 직무 스트레스, 직무태도,사회적지지, 직무반응의 직렬매개효과
5. 결론과 제언
6. References

영어 초록

This study investigated the effects of job stress, job attitude, and social support on the relationship between client violence and social worker job response. The multi-mediating effect of job stress, job attitude, and social support between client violence and social worker job response was empirically analyzed. 257 social workers in social welfare facilities were analyzed using SPSS. The following conclusions were drawn. First, there was a significant correlation between client violence, job stress, job attitude, social support, and job response variables. Client violence was affecting variables related to social worker job response. Second, job stress, job attitude, and social support had multiple mediating effects. The parallel mediation effect and the serial mediation effect were verified. Third, job attitude was found to be a variable of multiple mediating effects. Fourth, job stress and social support were found to be double mediating effect variables. In response, programs and manuals suitable for the type of social welfare facilities and the policy basis for preparing countermeasures for social workers were limited, and follow-up studies on various variables were suggested.

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