[간호관리학] 지휘, 리더십, 동기부여와 임파워먼트, 의사소통과 주장행동, 조정과 협력, 갈등 및 직무스트레스 관리

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"[간호관리학] 지휘, 리더십, 동기부여와 임파워먼트, 의사소통과 주장행동, 조정과 협력, 갈등 및 직무스트레
스 관리"에 대한 내용입니다. 여러 서적들을 참고하며, 정리했습니다.

목차

1. 지휘 ·························································································································································· 1
1) 지휘의 개념 ········································································································································· 1
2) 지휘과정과 간호관리 ······················································································································· 1

2. 리더십 ······················································································································································ 1
1) 리더십의 정의 ·································································································································· 1
2) 리더십의 중요성 ······························································································································ 1
3) 관리자와 리더의 특성 ··················································································································· 1
4) 리더십이론 ········································································································································· 1

3. 동기부여와 임파워먼트 ··················································································································· 5
1) 동기부여의 정의 ······························································································································ 5
2) 동기부여의 중요성 ························································································································· 5
3) 동기부여 이론 ·································································································································· 5
4) 임파워먼트의 개념 ························································································································· 6
5) 임파워먼트의 효과 ························································································································· 6

4. 의사소통과 주장행동 ························································································································ 7
1) 의사소통의 정의 ································································································································ 7
2) 의사소통의 과정 ································································································································ 7
3) 의사소통의 유형 ································································································································ 7
4) 조직에서의 의사소통 ······················································································································· 8
5) 주장행동의 정의 ································································································································ 8
6) 주장행동의 필요성 ··························································································································· 9
7) 주장행동의 요소 ································································································································ 9

5. 조정과 협력 ··········································································································································· 9
1) 조정과 협력의 정의 ························································································································· 9
2) 팀워크와 팀빌딩의 정의 ················································································································ 9

6. 갈등 및 직무 스트레스 관리 ······································································································ 10
1) 갈등의 정의 ·········································································································································· 10
2) 갈등의 요인 ·········································································································································· 10
3) 갈등의 기능 ·········································································································································· 10
4) 갈등과정 ················································································································································· 10
5) 갈등단계 ················································································································································· 10
6) 갈등해결 ················································································································································· 11
7) 스트레스의 정의 ································································································································· 11
8) 간호사의 직무 스트레스 관리 ······································································································ 11

본문내용

1. 지휘
1) 지휘의 개념
· 구성원들이 바람직한 행동을 하도록 리더가 동기를 부여하고 이끌어가는 기능이다.

2) 지휘과정과 간호관리
· 지도성 유형, 관리 철학, 권력과 권한의 원천, 정책적 전략에 대한 지식이 필요하다.
· 직원들의 갈등을 다루고 동기를 부여하며 훈육을 해야 하고, 과업들을 성취하기 위해서는 좋은 의사소통기술과 단호한 행동이 필요하다.

2. 리더십
1) 리더십의 정의
· 리더가 일정한 상황에서 목표달성을 위해서 개인이나 집단의 행위에 ‘영향력을 행사하는 과정’을 뜻한다.

2) 리더십의 중요성
· 리더십은 구성원들이 목표달성에 적극적으로 기여하도록 동기화시킨다.
· 리더십은 구성원들이 개인 능력을 함양하도록 촉진시킨다.
· 리더십은 집단의 성과뿐 아니라 조직 전체의 성과를 좌우한다.
· 리더십은 외부환경 변화에 대한 적응을 촉진하며 조직발전을 위한 변화를 주도한다.

3) 관리자와 리더
관리자의 특성
· 책임 수행
· 시스템과 구조에 초점
· 통제 위주
· 단기적 안목
· 수직적 관점
리더의 특성
· 혁신 주도
· 인간에 초점
· 신뢰에 기초
· 장기적 안목
· 수평적 관점

4) 리더십이론
(1) 특성이론
· 성공적인 지도자는 남다른 특성이나 자질이 존재한다고 생각한다.
· 리더의 특성
지성
· 지식
· 판단력
· 결단력
· 언어 유창력
인성
· 적응력, 창의력
· 협동심, 민첩성
· 자기신뢰, 통합능력
· 정서적 균형과 조절능력
능력
· 협동능력
· 대인관계 기술
· 임기응변
· 명성, 사회참여
· 한계점
- 우수한 자질을 모두 갖춘 사람이 현실적으로 존재하기 어렵다.
- 자질 중 우선순위를 결정할 수 없다.
- 자질이 풍부하더라도 모든 상황에서 충분한 리더십을 발휘하기 어렵다.
- 하급자의 영향과 환경적 영향 등을 고려하지 않았다.

참고 자료

이병숙 외(2012). 「간호관리학 2판」. 서울 : 정담미디어
김인숙 외(2011). 「최신간호관리학」. 서울 : 현문사
염영희 외(2017). 「간호관리학」. 파주 : 수문사