FROM BROWSING TO BUYING: HOW BIG DATA IS TRANSFORMING E-COMMERCE
(주)코리아스칼라
- 최초 등록일
- 2023.07.17
- 최종 저작일
- 2023.07
- 6페이지/ 어도비 PDF
- 가격 4,000원
* 본 문서는 배포용으로 복사 및 편집이 불가합니다.
서지정보
ㆍ발행기관 : 글로벌지식마케팅경영학회(GFMC)
ㆍ수록지정보 : Global Marketing Conference
ㆍ저자명 : Nuraeni, Mustika Sufiati Purwanegara, Nur Budi Mulyono
영어 초록
This research focuses on analyzing the impact of a recommendation system on customer behavior in the e-commerce industry. The study examines the use of big data-driven product recommendations and tailored promotions to enhance customer engagement, conversion rates, and revenue generation. The importance of prioritizing customer engagement in the early stages of the purchasing process is emphasized, and key statistics related to customer behavior in e-commerce are presented. The objective of this research is to investigate the effectiveness of a recommendation system in influencing customer behavior and driving conversions in the e-commerce industry. The research design incorporates a case study analysis of a prominent marketplace in Indonesia. Data was collected from three automation trigger campaigns: browsing abandonment, wishlist/cart abandonment, and purchase reminders. The findings of the research indicate that a recommendation system based on big data has a significant impact on costumer behavior in the e-commerce industry. The research highlights the importance of prioritizing customer engagement and implementing effective recommendation systems to drive conversion rates and revenue in the e-commerce industry.
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