Operations Management(9th edition) 요약정리

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Operations Management(9th edition) 요약정리

목차

Chapter 1 Introduction to the Field
Chapter 2 Operations Strategy and Competitiveness
Chapter 3 Project Management
Chapter 4 Process Analysis
Chapter 5 Product Design & Process Selection-Manufacturing
Chapter 6 Product Design and process Selection - Services

본문내용

Chapter 1 Introduction to the Field
1. What is Operations Management? Defined
Operations management (OM) is defined as the design, operation, and improvement of the systems that create and deliver the firm`s primary products and services.
OM is a functional field of business with clear line management responsibilities. this point is important because operations management is frequently confused with operations research and management science(OR/MS) and industrial engineering(IE). The essential difference is that OM is a field of management, whereas OR/MS is the application of quantitative methods to decision making in all fields, and IE is an engineering discipline.
2. Why Study Operations Management?
Systematic Approach To Org. Processes
Operations management provides a systematic wat of looking at organizational processes.
Business Education
A business education is incomplete without an understanding of modern approaches to managing operations.
Cross-Functional Applications
The concepts and tools of OM are widely used in managing other functions of a business.
Career Opportunities
Operations management presents interesting career opportunities.
Within the operations function, management decisions can be divided into three broad areas:
Strategic (long-term) decisions.
Tactical (intermediate-term) decisions.
Operational planning and control (short-term) decisions.
3.What is a Production System? Defined
A production system is defined as a user of resources to transform inputs into some desired outputs.
Transformations
Physical - manufacturing
Locational - transportation
Exchange - retailing
Storage - warehousing
Physiological - health care
Informational - telecommunications

참고 자료

Operations Management for Competitive Advantage (9th edition)
Chase & Aquilano & Jacobs