Accordingly, the customer-oriented or customer-centered design that maximizes customer satisfaction by ... In this study, the customer-oriented design is defined as finding the optimal value of design variable ... different sets of desirability functions for multiple quality characteristics and proposes a new customer-oriented
manufacturing companies, the main current of internet businesses is on-line sales (B2C: Business-to-Customer ... Most of theses businesses applied contents-centered and customer-oriented methodology for implementing ... This paper proposes a customer-oriented and process-based methodology that simultaneously considers customer
part of market orientation and then as a separate construct. ... , instead of implementing a long-term orientation towards customer. ... The concept of customer orientation (CO) has been studied for quite a long time at first as a major
This study investigated relationship with hotel internal customer satisfaction, customer orientation ... Second, as a result of identifying influences of hotel internal customer satisfaction on customer orientation ... improve hotel service quality, measures to increase hotel internal customer satisfaction and customer orientation
The main aim of this research study is to compare the Relationship Marketing Orientation (RMO) between ... The findings revealed that Relationship Marketing Orientation of private banks is significantly higher ... the findings of this study can possibly be useful to promote application of Relationship Marketing Orientation
The purpose of this study was to investigate the effects of internal marketing on the customer orientation ... Secondly, the internal marketing
variables had the greatest positive(+) influences on customer orientation ... support, empowerment, education and training,
internal communication, and reward system) and customer orientation
Second, both internal marketing factors
have been proposed as a positive impact on customer orientation ... Third, job satisfaction of
hotel employees was found to have a significant impact on customer orientation ... support, training, reward systems, internal
communication, empowerment) on job satisfaction and customer orientation
s
emotional labor on the customer orientation. ... s emotional labor exerted negative effects on customer orientation. ... s emotional labor, the lower the
customer orientation, was obtained.
기존 접근성 측정 방법은 장소 접근성에 기반하였기 때문에 개인들이 같은 수준의 접근성을 가지는 한계를 가진다. 본 연구는 개인의 시공간적 통행활동과 대중교통서비스의 시공간적 이용가능성을 고려하여 대중교통 접근성을 측정하는 방법론을 개발하고자하였다. 이를 위하여 본 연구..
In manufacturing companies, engineering information is a central data which defines a product to be produced. This is changed by various factors such..
This study aimed to identify the effect of reminiscence-oriented group art therapy using seasonal
customs ... The results revealed that reminiscence- oriented group art therapy using seasonal customs had a
positive
program. : Visual Basic with CDK(Custom Development Kit), and Borland C++ with OWL(Object Windows ... Analysis) and OOD(Object-Oriented Design), with may reduce inconveniencies in use such as ... an integrated environment system for finite element structural analysis using OOA(Object-Oriented
Oriented administration services Aim for creating profit The limit of the New Public Management Customers ... government Empowerment government Introduce principle of competition in public services Outcome evaluation Customer ... Market oriented governance Parameters in the production of public services, It try to depend on the market
이러한 접근은 소비자들에게 강제로 제품을 판매하려는 방식이었으며, 홍보 및 판매 기술의 발달과 직접 판매 방식이 강조되었다. (4) 고객지향 마케팅 (Customer-Oriented ... 본론 1) 마케팅의 중요한 핵심요소 마케팅의 중요한 핵심 요소는 다양하게 이야기될 수 있지만, 그 중에서도 다음과 같은 핵심 요소들이 가장 중요하게 간주된다. (1) 고객 중심 (Customer ... 고객들과의 관계를 구축하고 유지하기 위해 CRM (Customer Relationship Management) 등의 전략이 중요시되고 있다. (5) 디지털 마케팅 (Digital Marketing
couples and psychology Strategy for different program 5 1 Same website program focused on 'marriage orientation ... ' - (long questionnaire, chat rooms, etc.) 41 OCA Resource Capability: Customer Support/Service (C/S) ... couples and customers for their feedback and keep customers paying Customer satisfaction to C/S 5 5