패션제품 구매과정에서 소비자 망설임에 영향을 주는 요인에 관한 연구
(주)코리아스칼라
- 최초 등록일
- 2016.09.03
- 최종 저작일
- 2016.06
- 14페이지/ 어도비 PDF
- 가격 4,600원
* 본 문서는 배포용으로 복사 및 편집이 불가합니다.
서지정보
ㆍ발행기관 : 복식문화학회
ㆍ수록지정보 : 복식문화연구 / 24권 / 3호
ㆍ저자명 : 김소희, 박인애, 박지선
목차
I. Introduction
Ⅱ. Background
1. Consumer hesitation in deciding whether to purchase
2. Contextual factors
3. Self-determination
4. Consumer decision-making styles
Ⅲ. Methods
1. Research questions
2. Measures
3. Research procedure
4. Sample characteristics
Ⅳ. Results and Discussion
1. Results of exploratory factor analysis
2. Effects of contextual factors, self-determination, and decision-making styles on consumer hesitation
3. Effects of consumer hesitation on post-purchase satisfaction
Ⅴ. Conclusion and Discussion
References
영어 초록
In a world where opportunities and chances are common, the phenomenon referred to as “generation maybe” describes people in their 20s and early 30s who are usually being indecisive. With the increase in breadth of information and choices, the number of people who are hesitant in deciding whether to purchase increases at a fast pace, as does the number of products and services targeting this group. In order to enhance our understanding of the phenomenon of consumer hesitation, this study explores contextual factors and consumer characteristics that affect consumer hesitation in the purchase decision-making process. Specifically, this study examines whether seven contextual factors, self-determination tendencies, and five decision-making styles influence consumer hesitation in the product decision making process. An online survey was administered to test our research questions. A total of 309 Korean consumers (female= 48.9%) aged from 20 to 35 were surveyed. A regression analysis revealed that four contextual factors (product involvement, need for information on alternatives, relative price, and uncertain need), two sub-dimensions of self-determination (perceived competence and relatedness), and two decision-making styles (price seeking and advice seeking) have noticeable influences on consumer hesitation. We also found that the degree of consumer hesitation positively influences consumer post-purchase satisfaction. The study concludes with discussions and practical implications.
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