서비스 산업에의 린생산방식 적용 (Lean concept in service industry)
- 최초 등록일
- 2015.06.05
- 최종 저작일
- 2014.06
- 6페이지/ MS 워드
- 가격 1,000원
목차
1. Outline
2. What is Lean System?
3. Application of Lean system in service industry
4. Example of Lean system application in service industry
5. Conclusion
References
본문내용
Outline
Recently, importance of service industry is being emphasized. Thus, there are increasing interests for improving the productivity of service industry. As a result, a number of methods for improving management of service industry are being developed. Among them, ‘Lean System’, which was developed in car industry, is being applied to service industry and even spreading to finance, law, and public administration. This essay organizes about the concept of ‘Lean System’ and introduces how the ‘Lean system’ is being used in the service industry.
What is Lean System?
The history of Lean system goes back to the JIT (Just In Time) system which was developed by Japanese car company, Toyota. In order to overcome scarcity of resources after the Second World War, Toyota had been constantly endeavoring for reducing waste in every operating area. In 1980s, Toyota’s effort showed remarkable achievements surpassing western manufacturer. Thus, core technical factors of JIT system were studied by a number of researchers. (Holweg)
참고 자료
F. S.K. Shavarini and S.M.S. Hoseini(2006), “Glean Lean: How to Use Lean Approach in Service Industries?”.
Growth Machine, “Womack and Jones’ 5 principles of lean”
http://saurabh-growthmachine.blogspot.kr/2012/06/womack-and-jones-5-principles-of-lean.html#!/2012/06/womack-and-jones-5-principles-of-lean.html
Holweg, M.(2007), “The genealogy of lean production,” J . of Operations Management.
Lean Enterprise Institute. “A brief history of Lean”.
http://www.lean.org/WhatsLean/History.cfm
Manufactus, manufacturing solotions. ‘7 types of waste’.
http://www.manufactus.com/portfolio/8-types-of-waste/?lang=en
Swank, C. K.(2003), “The Lean service Machine,” Harvard Business Review. http://maaw.info/ArticleSummaries/ArtSumSwank2003.htm
Womack, J.P. and D.T. Jones(1994), “From Lean Production to Lean Enterprise,”, Harvard Business Review, March-April.