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미국 Wal-Mart 창시자인Sam Walton 샘월튼에
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The founder of Wal-Mart, Sam Walton, once remarked, “We exist to provide value to our customers, which mean that in addition to quality service, we have to save them money. Every time Wal-Mart spends one dollar foolishly, it comes right out of our customer’s pockets” (1, p 133). This statement gives people enough reason and motive to think how great, admirable, and honorable Sam Walton was as an entrepreneur in the United States. Although Sam Walton was criticized for having discriminated against female employees, paying the minimum wage to his workers, exploiting illegal immigrants, and monopolizing the market by providing the cheapest price for his products, he was one of the greatest entrepreneurs when it comes to supplying a favorable service to the customers and making a large profit (2, Davey). His entrepreneurship, which mostly focused on caring for and treating customers well, made him gain success and reputation in the business world.참고 자료
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