전주리베라호텔
- 최초 등록일
- 2010.11.20
- 최종 저작일
- 2010.05
- 23페이지/ MS 파워포인트
- 가격 1,500원
소개글
전주 리베라호텔
소개
서비스프로세스 (영문자료)
목차
Brand & Hotel Rivera
About Chounju core Rivera
How to Hire
How to Work (+Service process)
How to Train
How to solve the complain
Issue & Service Evaluation
본문내용
H1N1
Domestic guests ▶ Few damages
Foreign guests ▶A lot of damages
☞ Developed the "Han-style package“
① Reduce the room charge
② Provide free breakfast for two people
③ Provide souvenir(Traditional fan)
④ Aliance with neighbor restaurant (10% or 20% room discount tickets.
참고 자료
http://www.core-riviera.co.kr/
http://www.hotelrestaurant.co.kr/
http://www.shinan.co.kr
전주코아리베라호텔 한상원 캡틴님 인터뷰^^